Honda of Oakland Auto Repair Service

5 stars. Tommy was great.

Appreciated the attention and care!

Awesome info on the service. Completely satisfied!

Taz is such a good advisor she listen to customer when everyone messed up she kept her cool and help the customer thank you Taz for amazing service

I was very satisfied with service I received.

I was completely satisfied, but I had an issue and I think you guys need to do something to correct it. I drop my car off for service for the recall and I got a shuttle to take me back home when hon let me know that my car was ready to be picked up. I told him OK. I need you to have the shuttle come and pick me up And he said oh I’m sorry the shuttle office is closed. I said what and I had to get my car because I had a doctors appointment eventually he went and spoke with his manager and came back and told me that they would get somebody out to pick me up and for me to get my car that was really the only problem I had, but I think you guys should inform the client that the shuttle service closes early. That way the arrangement could be made early to have someone pick the customer up. I rate my experience with Hong a 10, he did get the shuttle to pick me up in time. Thank you Hong

Tommy was very helpful. He let me know everything up front .Great worker

Good

Everything was great. Thanks.

John was excellent! He was kind and very helpful. He went above and beyond to ensure I understood the paperwork.

EXCELLENT

Very good, thanks!

5. The team was helpful in solving our problems and finding and correcting others. Also liked the shuttle home when I delivered the car. I give them a definite 5

John provided excellent service. He exceeded my expectations. He was personal and professional. Completely satisfied with my service.

Thank for the great care service your staff provide. I am very happy with the result. Thank you again.

Excellent Service provided by all! Thank you.

John was very helpful and friendly and made my visit every easy and smooth. He was able to answer all my questions. Great customer experience

Taz was very transparent and informative. kept me in the loop throughout the service appointment

John was great! The waiting room being 59 degrees was a chilly though! Thanks!

I had an appointment scheduled for Friday February 14 at 7:30am. My car was getting serviced for an oil change and a recall. I was told my car was going to be kept most of the day. I was never updated throughout the day. I left multiple voicemails and sent multiple messages and I never received a response. My car was kept overnight, Saturday February 15 I called to check on the status of my car and it was finally ready by 10:15am, very disappointed in the lack of communication, will never bring my car in to this location again.