Max was amazing to work with today. I had to bring my car in because I needed repairs due to it being stolen. He was patient with me as I reconfirmed the work that was needed as a result. He was a light in an otherwise icky situation.
Estimate was crazy expensive!
He was SO helpful and friendly. 10/10
John is the best! Personality. Professional, knowledgeable. His customer service is 5 stars across the board!
Max was my service rep & he got me in & out with in
a short time.
My experience with Max Cubas was very smooth, professional, and amazing. From start to finish I was more than pleased with my service and rep. The entire Honda staff was pleasant and professional.
I was not told that although the garage closed at 5pm, the shuttle stops at 3:30pm and I had to get a Lyft. If I had been told earlier I would have planned for an earlier shuttle. It would have been nice to let me know when I requested the shuttle to go home. Other than that the service on the car was great/ thanks!
I believe Taz is very professional and very helpful I wouldn't hesitate to hire her myself.
Keep it up Matthew, and the front end service people at Honda.
Great communication and speedy service! Matthew was very knowledgeable and helpful! Will come back again!
Kept me updated on a need to know basis. Apologized for the wait—it was not that bad of a wait. Appreciated my comments on my opinions. Overall, very satisfied with his performance overall. Explained the details on the invoice etc. Very pleasant gentleman to do Honda Oakland business with. A+ *****
John Jeffries was professional and knowledgeable.
He understood that I been there before so he took care of problem so I got my car back within four day, that was helpful.
Victor is very thorough and helpful. I had a great experience with Victor and he is very easy to work with.
I brought it in because the intermittent wipers weren’t working and they said everything was fine. They said there had to be water on the windshield to keep them moving. They said they had no hose to test that theory. I had to go home and video my wife hosing the windshield to video that it wasn’t working properly. Now I have to take it back, wasting hours of my time!
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