Víctor was wonderful. I may soon consider trading in my CR-V - you will be the first to know
I inquired about the door covering on the drivers side of my vehicle.
Someone tried to break into my car unsuccessfully and in doing so the
Covering was broken. I asked if this is something Honda could do and if so I’ll need a price quote. I ‘m sure Ms. Taz must’ve forgotten because she never
gave me one. I’d still like to know if this is fixable and if so can Honda do
it and what’s the cost. My service was EXCELLENT AS ALWAYS.
Thank you for your interest in me as a customer. Ms. Jo-Ann Lee ????
Special thanks to Victor Martinez, my advisor very good customer service job well done
Max was positive, high energy, accurate, and helpful.
Well done.
Hong kept me updated and informed. He was very helpful.
Mr. Cubase was very amazing!
Just like John, 2 weeks ago, Taz listened carefully, responded professionally and worked with the technician(s) to get the problem fixed. Both of them, and Victor, and the rest of the service writers and payment team, did excellent work.
With the exception of the white paint peeling off the roof and around the back windo bonly to our Toyotas. And for me, more fun to drive.
I came back because it’s easy and because I received advertising talking about how committed you are to fair pricing. I requested a package with a discount on the internet. Whether I got it or not is kind of unclear. Mostly, I feel like every time I’ve gone to Oakland Honda, it has cost me what I paid the last time plus another hundred or two. And I’m always told our car is in really good shape, so these are routine maintenance events. I bought a maintenance package with the car, but am still paying as much as I did with it having now expired, so that wasn’t a help. It is difficult for me to understand what exactly I’m being charged so much for. I could be completely wrong about all of this. I’ve said from the start that this is the first time I’ve bought and maintained a car on my own since my husband passed and I moved out of state. It would be nice to just feel like HoO had my best interests at heart. You guys are huge and busy. I feel like just another person who gets processed through every year. For me, what I’m spending is a lot of money. You’ve kept my car running just fine. But would it have been just fine going to Grease Monkey, instead?
Great service from John and the Team at Honda of Oakland. Thank you for your service.
Max Cubas overall is EXCELLENT.
Hong was through and pleasant.
John was EXCELLENT. Very professional, great communication and follow up
Taz is the best! Great service everytime
Extremely happy by his service i rate him 10 out off 10 i hope i see him in my next service thanks john
I have no complain Your staffs are very friendly, courteous and professional.
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