Greatly appreciated the customer service!
Mr. Molina was very helpful and knowledgeable.
You should not push customer about other services.
I wish Honda hits more people like Carlos
Hong was extremely nice and patient with me and all my questions.
Hong was great. My dissatisfaction has nothing to do with the people that work there . I just don’t like that since new ownership has taken over the place is run differently. The 2.35% charge for credit card is ridiculous. You do not work with the extended insurance company i got when I purchased the car. A lot of little things have made me go elsewhere. I only came to Oakland as I thought the tires had some sort of warranty as that was what el cerrito honda had told me. It turns out that Oakland does not agree with this
Disrespectful, dishonest, impatient customer service. This visit may be my last visit to Honda of Oakland. Very stressful, disappointing experience.
Chris was very professional and patient with my questions. He explained in detail about my service. I am fully happy with his service.
Archana
Mr. Molina did a fantastic job helping me at Honda Service. He should be acknowledged for his professionalism, effort and attention to detail.
He was friendly, honest and had my car back much quicker than I anticipated. Your team is the best!!
I especially appreciated that Hong managed to have the car back to me in the promised time.
Hong was GREAT!, unfortunately I am still having the same issue with the vehicle that was supposed to be fixed so I will have to return the car for further service.
It was the best experience I've had, even though it was the most expensive service to date. Carlos listened and helped me arrive at a decision about needed repairs.
It took a long time to resolve the problem.
I love my car. I would never trade it.
Very friendly. Turn around time was longer than expected.
Exorbitant costs for a basic oil change and transmission fluid service.
Best service manager ever!!!
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social