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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2840 reviews 66%
4 star 872 reviews 20%
3 star 87 reviews 2%
2 star 276 reviews 6%
1 star 228 reviews 5%
Review Us
Jacqueline H.
5 out of 5
12/24/2024
Tommy was nice and professional
Bob C.
5 out of 5
12/23/2024
Great job!
Adamari M.
5 out of 5
12/23/2024
Great customer service
Shezly R.
4 out of 5
12/23/2024
Max was friendly, kind, and knowledgeable, as well as everyone else at Honda! From my arrival until I left, everything was amazing! Thank you Max and everyone at Honda Oakland.
Carolyn L.
5 out of 5
12/22/2024
Victor was outstanding- very helpful and professional and communicative
Susan U.
5 out of 5
12/21/2024
Easier visit to Oakland Honda in my 6 years as customer
Richard R.
5 out of 5
12/21/2024
John was a pleasure to deal with
Geneve T.
5 out of 5
12/21/2024
He is very friendly and felt warmly welcomed. Excellent service.
Sarah B.
5 out of 5
12/21/2024
Darius was great!
Bhaskararao C.
1 out of 5
12/21/2024
I don’t like the3 % fee for using a credit card, especially since you don’t take checks
Anthony K.
4 out of 5
12/21/2024
Everything was gone outstandingly
Kadeef S.
5 out of 5
12/21/2024
Excellent customer service, went above and beyond .
Chuck Lewis.
5 out of 5
12/21/2024
My service rep was excellent and kept me posted on the status of my car, which I very much appreciated and needed.
Susan A.
4 out of 5
12/21/2024
Max is exceptional in his thoughtfulness and attention to every detail. I was blown away by the service I recleved today, including the technician, Jimmy.
Dennis D.
5 out of 5
12/20/2024
John provided excellent customer service!!
Anna H.
5 out of 5
12/20/2024
John Jeffries provided excellent customer service. He made me feel completely comfortable leaving my vehicle in his care and I knew that the service would meet my expectations. I was very satisfied with the communication, quality of repair, and the condition of my car when I picked it up. John Jeffries has my highest recommendation as a service provider with great interpersonal skills and professionalism.
Sam C.
5 out of 5
12/20/2024
The service was great, the staff was friendly, and the snacks were delicious
Joseph B.
5 out of 5
12/20/2024
Been very satisfied with the service , Tommy Jung is an excellent advisor, I am very comfortable around Tommy he is a well like person.
Lopinto Pamela.
5 out of 5
12/20/2024
Please update your records with my correct email address: not Darius was everything you want in a service rep! Thanks and happy holidays, Pam LoPinyk
Ken K.
4 out of 5
12/20/2024
Very disappointed our brand new car has so many problems. I hope after this service it stays problem free. Taz was very professional and calmed me down with her calmness and reasonable personality. It wasn’t the service departments fault the car is faulty. They did the best they could.

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