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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2840 reviews 66%
4 star 872 reviews 20%
3 star 87 reviews 2%
2 star 276 reviews 6%
1 star 228 reviews 5%
Review Us
Poppy D.
2 out of 5
1/3/2025
I was in your waiting room for almost two hours after my car was ready and no one texted or called and several of your workers came through and saw me sitting there. This was after the guy who helped me grossly over-estimated my wait time. I’ve been coming to you for years but you may have lost my business.
Daniel S.
5 out of 5
1/3/2025
5
Matt H.
5 out of 5
1/3/2025
Darius was great
Irma N.
2 out of 5
1/2/2025
From my first Honda purchase in 1988 to my fourth in 2020, this is the first time ever that I question the cost of service at a dealership. The work Oder is not itemized; when asked, the Service Advisor nor Supervisor could explain the costs either. It did not help that I prepaid for the parts yet once picking up the car, I was charged the full amount. A Supervisor had to explain the readjustment to the Cashier. Your business is based on trust in the Advisors and after all these years I am considering other options for future maintenance.
Dawit G.
5 out of 5
1/1/2025
A wonderful guy. Very friendly. So happy with his customer service. Keep it up, John!!
Eric L.
5 out of 5
1/1/2025
Excellent
Fay C.
5 out of 5
1/1/2025
Very friendly and professional
Monica S.
5 out of 5
1/1/2025
Taz Stewart did a great job!!
Rondie W.
5 out of 5
1/1/2025
Excellent customer service, by John Jeffries.
Henry M.
5 out of 5
1/1/2025
I felt that Max did a excellent job explaining the details
Steve L.
5 out of 5
1/1/2025
Darius is very helpful and friendly, thank you.
Vincent D.
5 out of 5
1/1/2025
Great job!
Marry S.
5 out of 5
1/1/2025
John has provided excellent service to me. Thank you.
Leon M.
5 out of 5
1/1/2025
Excellent customer service provided by John Jeffries - prompt, timely and courteous, very professional.
Deanna Y.
4 out of 5
12/31/2024
You will get the top rating from me!
Jennifer S.
5 out of 5
12/31/2024
Tommy was great! I felt like he really listened to me.
William Q.
4 out of 5
12/31/2024
John Jeffries my Honda service advisor was great to work with. He was very professional and extremely knowledgeable about what my vehicle needed to be addressed on my vehicle to keep it in top shape. John kept me advised by text on the status of the service being done which was much appreciated. John is a great asset to Oakland Honda in my opinion
Claudia L.
5 out of 5
12/31/2024
Excellent Customer Service.
Maria De.
5 out of 5
12/31/2024
Great costumer service
Jason S.
5 out of 5
12/30/2024
Fast, professional, and accommodating

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