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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4593 reviews 63%
4 star 1644 reviews 23%
3 star 196 reviews 3%
2 star 408 reviews 6%
1 star 435 reviews 6%
Review Us
Kevin S.
4 out of 5
2/15/2026
Was in and out in 30 minutes, well done!
Erica S.
5 out of 5
2/15/2026
Belle was amazing! I really liked her!
Paul M.
4 out of 5
2/14/2026
It's clear that nearly EVERYBODY at Leta is clear on Leta's culture of customer awareness. Every interaction - from greeting upon arrival to hand-off to customer service, service manager. Work to be performed explained along with time estimate. Clean, bright customer comfortable waiting lobby makes for an easy wait. Every step of the process - well done! Thank you for hiring and keeping the right kind of folks, sharing the Leta expectation of excellence.
Milton F.
4 out of 5
2/14/2026
I appreciate being able to get a service appointment on short notice.
Ruth W.
5 out of 5
2/14/2026
Tim did an excellent job making sure I was informed of the current service needs for my car. Frank Leta should be very proud of their employees. I appreciate their friendliness and dedication to making sure the customer is their top priority. Thank you for hiring the best!
William K.
5 out of 5
2/14/2026
Thanks Belle!
Rhonda D.
5 out of 5
2/14/2026
Danielle is amazing. I’m always grateful for her help.
David D.
5 out of 5
2/14/2026
Tim was great. Explained what was needed and what each service did. Very pleasant and easy to talk to.
Fred S.
5 out of 5
2/13/2026
Everything went very smoothly. The staff and Leigha were efficient and courteous. Thanks
Rich O.
4 out of 5
2/13/2026
Good service, no problems.
Ray M.
5 out of 5
2/13/2026
Tim was a pleasure to work with, he was customer friendly!!!
Maryilyn W.
5 out of 5
2/13/2026
Sam was great . I feel he was the best service representative I have had at Leta. He went above and beyond serviceing my Accord and me.
Derek L.
5 out of 5
2/13/2026
Well done
Gary C.
5 out of 5
2/13/2026
Stevie is knowledgeable in all things Honda and very supportive to her customers. She offers solutions vs just referencing 'the book'. She's the primary reason we keep returning to Leta for service.
Robert P.
5 out of 5
2/13/2026
Great job with everything you guys do at frank leta
Elizabeth W.
5 out of 5
2/12/2026
Tyler was great and very helpful. Thanks for servicing my car. :)
Mary M.
4 out of 5
2/12/2026
Randy is a great SA. I have confidence that he is being straight with me be it good or not so good news. Randy is very personable and doesn’t take himself too seriously. All in all, a pleasure to work with.
Kenneth W.
5 out of 5
2/12/2026
Very satisfied!! Great surroundings to wait for my car. The people are very friendly. Dashuna is excellent, the best!
Julie C.
5 out of 5
2/12/2026
Randall Randy was absolutely great! He was very friendly and very professional.
Patrick M.
4 out of 5
2/11/2026
Danielle Ivey was very good at her job. But the add ons being more than my car payment every time I show up is concerning. How am I supposed to be confident in what I bought if you as a service are not. 3 engine cleaning services at one time. Clean the ac system because it might gum up. Do a trans service on a car with 28k miles that Hondas own website says not to do till 45k. All at a dealership that I don’t trust to change an air filter because when I let them check it the mechanic ripped them and reinstalled them. I know it was your mechanic because in the email I got sent picks of an intact air filter for both my cabin and engine filter. But when I opened them at home they were tore. I get the up sells but I honestly didn’t buy any because I didn’t trust that I needed them after looking at Hondas website.

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