Service Center

Real Reviews From Verified Customers

Viswanathan S.
5 out of 5
12/1/2023
Eric was helpful and enthusiastic.
Karen D.
5 out of 5
12/1/2023
Levi was great!
Catherine H.
5 out of 5
12/1/2023
Levi and Andrew are always friendly, professional and efficient.
Wendy D.
5 out of 5
12/1/2023
I always appreciate the way that I’m treated at Frank Leta Acura!!!
Betty S.
5 out of 5
11/30/2023
I appreciate the kindness of Levi My service experience is ALWAYS GREAT!!
Guy M.
5 out of 5
11/30/2023
Very professional and prompt
Michelle T.
5 out of 5
11/30/2023
Very happy with my whole service department experience. Great rob team.
Susasn M.
5 out of 5
11/29/2023
Andrew was very professional
Matthew S.
5 out of 5
11/29/2023
Levi in service was very helpful on helping us with our vehicle
Chris C.
5 out of 5
11/29/2023
Levi was very helpful and easy to work with.
Shannon B.
5 out of 5
11/28/2023
Levi was very professional and knowledgeable. He gave me a call with expectations on what was being done with our vehicle. It was fast and easy to get a loaner car and the staff was very courteous. Highly recommend.
Karen M.
2 out of 5
11/27/2023
Andrew was great! Very kind and set me up with a loaner car bc I had a transmission issue, and he wanted me to be safe. My car was repaired In a timely manner, but the first time I drove my car, I received the same messages regarding the transmission and the signals on the side view mirror that tells you a car is there. So I will have to return it again to be fixed.
Karen M.
2 out of 5
11/27/2023
Andrew was great! Very kind and set me up with a loaner car bc I had a transmission issue, and he wanted me to be safe. My car was repaired In a timely manner, but the first time I drove my car, I received the same messages regarding the transmission and the signals on the side view mirror that tells you a car is there. So I will have to return it again to be fixed.
Debra S.
5 out of 5
11/26/2023
Very friendly fast service. Levi is a really nice guy.
Chip K.
4 out of 5
11/26/2023
Levi is a total professional when it comes to service. He’s all about customer service. Friendly, knowledgeable, good active listening skills, & knows how to explain situation where anyone can understand. 5 Stars for Levi!
Brenda B.
5 out of 5
11/25/2023
Excellent customer service! Levi assisted me yesterday & Andrew before along with Derrick service manager.
Ed G.
4 out of 5
11/25/2023
Levi is always outstanding. He explains things well, always has a cheerful disposition, and consistently greets me by name when I arrive. He represents the organization well.
Brenda C.
4 out of 5
11/25/2023
I will watch for the survey. Completely satisfied.
Cheyenne K.
5 out of 5
11/24/2023
Levi was very friendly and helpful! I enjoy working with everyone at Acura Springfield!
Matthew L.
5 out of 5
11/24/2023
As always the service was swift, clear and kind. Andrew and the whole team were upbeat and even seemed to be enjoying themselves the day before Thanksgiving!

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