Absolutely phenomenal job, walked me through all the service options to keep my Rav4 running smooth. Checked on me several times to ensure I was ok while waiting for my vehicle. Excellent service!
Hello Ana, thanks for all the years and the attention that you gave to us thank you!!!
Good experience and communication
Ana Ochoa provided a great service!
Thank you!
Service was great. I can’t thank Stephanie enough for helping me with my vehicle. She greats you with a smile and is very patient listening to my concerns. Great asset to Toyota they are lucky to have her.
Shes very nice and helpful. Love her
Jon was great, made the process easy.
I had great service from John and Toyota which is why I have been coming here for 15 years.
I am disappointed with the service I received on Monday when I took my car in for a recall repair. My car did not get fixed as a result and I had to leave. I had to speak with a manager and that helped a lot with the situation.
I am glad with the positive interaction I had with him and when I returned for the repair on wednesday, the experience was a 10/10
I was very displeased to hear about the end of your shuttle service. When I discovered this, Ray made sure to explain the situation and took care of my rides. He was concise and straightforward, and I appreciated his overall demeanor as Toyota rep. However, ownership should know that this change to the shuttle service will likely make me not return to Toyota once my warranty expires. The free convenience was a major selling point for me to return after the warranty.
Ana has great customer service skills.
Riche kept me apprised of the status of my vehicle every step of the way.
Very satisfied with my experience and with Richie. Have had Richie as a service advisor several times and it’s always a pleasure
The best service person I’ve come across in many years
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