Service Center

Real Reviews From Verified Customers

Kenneth B.
5 out of 5
11/15/2025
Ray was so awesome and helpful. Thanks from a new customer. Ken
Michael M.
5 out of 5
11/14/2025
great friendly people quick complete service appreciate So Coast Toyota
Jordan C.
5 out of 5
11/14/2025
Ray & Ray jr. are the best! Always a pleasure to take my vehicle in for service knowing it’s in good hands.
Adolfo S.
2 out of 5
11/14/2025
I did not like that when I picked up my vehicle ticket to pick up my car. The person/cashier/ticket person started with saying I do not owe anything as of today instead of letting me know what they did or did not find, and if there were any issues that were commented to the first person when dropping off the vehicle we’re taken care of. I drove off thinking everything was OK. This is my first new vehicle. I have owned used vehicles before I would have appreciate it the service team to have let me know or ask questions and not just hand me the keys and here you go. Have a nice day. They supposedly rotated the tires. I do not have any recognition if they did or did not. They called me 10 minutes after I dropped off my vehicle asking me if I knew where the wheel key lock was at. I said no, you guys should’ve let me know to bring it Because I have a separate but somebody that seems like management told me they could take the wheels off with a wheel lock if they have it in the shop. I also let them know that I was having issues with the infotainment system that the screen was going black as I drove my vehicle. They did not fix this or let me know in the spec of work they did on paper when I got home. They should’ve done this work and let me know everything as I picked up my vehicle. My friend has a tundra 2024. And he says that he takes his vehicle to this location as well and has poor service or lack there of as well. I got a bad vibe as employees seem to not get along between sales and service technicians. The customer should come first since they spend so much money on their vehicles and to have people not care enough to ask questions after you pick up your vehicle after service. I get it. It’s busy at times, but we all need to pay attention. And I asked multiple workers how busy they that they of my service. And they said they were surprised that it was kind of slow. So I am confused as to why the negligence in so many departments thank you.
Elaine K.
2 out of 5
11/14/2025
It took three trips and several weeks to try to get my car in to be serviced the last saying it would be give hours. When I finally had a ride to get it in, I was told that oh my service was canceled a week ago. It was only for a year. it was over a week ago so I left and went to my old mechanic. Very dissatisfied. Really just disappointed in Toyota.
Julie H.
4 out of 5
11/14/2025
Very attentive, gave me a clear report on the vehicle and also got me out of there within the time frame that she gave me. Sweet and kind. overall 10/10 service.
Guillermo A.
5 out of 5
11/14/2025
Desde que llegué al concesionario, fue muy amable, me explicó precios y promociones las cuales tome, quedé muy satisfecho por el servicio, rápido y eficiente de este lugar
Kathryn M.
5 out of 5
11/14/2025
Ray was great
Scott M.
4 out of 5
11/14/2025
You guys are great over there every time I go there and get my vehicle serviced comes out perfect
Tahir K.
5 out of 5
11/14/2025
Good service
Sally B.
5 out of 5
11/14/2025
Anna was and is wonderful. Kind, warm and efficient. I look forward to seeing her next time im in. Keep her, she is valuable. Thank you.
Jonathan S.
5 out of 5
11/13/2025
Good job very good
Millie D.
5 out of 5
11/13/2025
It was a pleasure to meet Eric and I was impressed with his courteous demeanor. He was patient and answered my questions in a timely manner. I look forward to scheduling future appointments with Eric because I know I will be in good hands.
Timothy G.
5 out of 5
11/13/2025
All went well. Thank you
Genesis R.
4 out of 5
11/12/2025
Muy buen trabajo ⭐️⭐️⭐️⭐️⭐️
Cristobal &.
5 out of 5
11/12/2025
Why would not I trust my vehicle to other dealers and I love the service that always gives me Sofia excellent thanks you for me she is number one to give an excellent service! ????????
John D.
4 out of 5
11/12/2025
Service agent was great ????
Blanca L.
5 out of 5
11/12/2025
I was pleasantly greeted by Ray, felt welcomed. I knew my car was in good hands. Thank you Ray!
Thomas G.
5 out of 5
11/12/2025
Great help!
Kevin N.
5 out of 5
11/12/2025
Good work!

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