Ray did a great job of communicating and getting me in and out with no problems. Made the process stress free and easy.
I was completely dissatisfied with the service. I left my car at the service center for an oil change, and although the tires were worn, the employee didn't inform me or suggest replacing them. Instead, when I picked up the car, they gave me a paper stating that "the customer does not want to change the tires," without my knowledge. I don't speak English, so I couldn't read the paper. The employee completely disregarded their responsibility to inform me and warn me, knowingly sending me into a dangerous situation. I am very unhappy. If I had taken the car to an independent service center, they would have checked everything, including tire pressure, during the oil change. My previous car was serviced that way. I'm very disappointed; I wish I had bought this car from a Honda dealership instead of Toyota.
Handled challenges with excellent communication and s
I dropped my car off at 8:15AM and they told me it would be done in about an hour and a half to two hours. I didn’t get a call to pick it up until after 3PM — please do better with time estimates.
Ana is very kind and professional she got my tundra in and out in about an hour
Ana is very professional and respectful she kept me updated of the service at all times.
Poor attitude and service they didn’t found my car issue just told me your good to go
Great sercice from eric rodriguez thank you for service
I have stayed with South Coast Toyota since 2004. I have never had reason to complain except I miss the transportation. I started with Mitch and now Frank. All your servuce reps are fantastic. They do their jobs very well. I would give Frank 100% for his service.
As always well done with the service , no complaints
Five stars for Ray Carrera.
Wonderful and professional worker!
THANK YOU RAYMOND GREAT SERVICE, I HAD BAD EXPERIENCES ON ANAHEIM AND I WILL BE BACK TO SOUTH COAST GREAT SERVICE AND FAST I APRECIATE THE ATENTION
He’s the best, he went above and beyond highly recommended Raymond
Have always had great service by all at South Coast but Ray has helped me
For years and has always been the best. That’s why my 15 year old car is still on the road.
Ray was extremely friendly and got us in and out quickly.
Ray is the best. Always the best service.
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