Thanks for your help ????
Ana was absolutely fantastic to work with and had my issue speedily repaired. She was extremely communicative and an all around pleasure to work with.
Thanks for everything, Ana
My oil change took over 2 hours
I like how Ray gave frequent updates on the status of the fix. It kept me in the loop and provided comfort knowing that my car was not forgotten about.
I am happy with your service.
Service is always very good
Thank you for Great Professional Service!
Ana-the Best
Richie was very helpful and efficient.
Thank you Richie!
Came in saturday for an oil change.
The place was a bit overcrowded,and i waited for awhile
Ana came and apologized for the inconvenience,which is nice
The technician should reset the gauge to previous settings after the oil change though
I tried it at home,but,not knowing the procedure,it did not come back.
Hope i get better luck next time!
I have been so extremely happy with the follow up and care we have received from ANA.......she made us feel valued as a SC Toyota customer and went above and beyond to turn my attitude about you folks to where I before not thrilled to come in to now it seems we are seen as we should have been from the get go. From the moment we bought the ca for our teen daughter, where nothing special was done for her, no red bow or balloons as promised, where they sent us home first day with her new car with a dead fob, to over charging us during a routine oil change, and the list of mistakes have been ongoing, I feel like with ANA, we were well taken care and I trust that things will only get bette with her around. Mahalo from the Wilkins Ohana who have now officially all moved to CA last week! THANK YOU ANA....you are the best of the best. And I can't wait to meet you in person :)
Ana was very helpful. Truly pleased with your service including the shuttle with Omar. Thanks for taking care of your costumers.
Stephanie was very good-she made everything very clear to me!!
Excellent service. Everyone I interacted with was nice and professional. Ana was very helpful.
She was very helpful and efficient!
Superb reception by Service Writer Truong Nguyen.
Inquired what service I needed and within 5 minutes my car was on its way and then he directed me to the customer lounge.
Later , he notified me that my car was ready and took the papers to the cashier , who indicated that I was ready to go and told me where to receive my car. My car was delivered by a polite tech and I was on my way.
I trust Anna to take wonderful care of my car. I have been a customer for almost 40 years. I am very happy with Anna.
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