Very happy the way we were treated by Stephanie.She addressed all of our concerns in a very professional manner.
Ray was informative and helpful. Got me right, thank you.
I had a complex issue with my vehicle. Stephanie was excellent with communication and doing everything she could to help me get the best service!
Francisco Cerda was friendly, polite and professional.
Thank you for servicing my car today! I loved how quick and efficient everything was!
Eric was fantastic! I appreciated his professionalism
Ray Correra has been very cordial and informative about the process involving my car, I totally trust him with his recommendations and his service, most importantly very much on time.
Thank you for getting my car serviced so quickly!
Ray was friendly and thorough with his explanations of the needed repairs on my car.
The car was serviced promptly and the service advisor and cashier were great Thanks
Ana Always takes Amazing care of me & my Rav 4!!!!
Raymond Carrera provided excellent service, premium quality and quickly delivered. Thank you!
I feel like Stephanie really took care of me as a client and wasn't just trying to move on to her next responsibility.
Ray was great! Thanks a ton
Raymond was great at following up regarding my car status, informative, and friendly.
I received a text stating my vehicle was ready, however when I arrived to pick it up, the cashier told me she had not received my paperwork yet. I waited 15 minutes and still nothing. I walked over to Ana’s desk personally to see what the hold up was. As I went in to talk to her I noticed she was on a phone call completely unrelated to work, very unprofessional! I asked her what was the hold up on my car and she acted like she knew nothing. I gave her my name yet again and she finally provided the cashier with my “paperwork”. Had I not walked over to her desk I would have been waiting even longer. When I receive a text stating my car is ready for pickup, I expect an easy process to get my car back, however that was not the case.
Thanks guys I don’t know what I would have done without you, Toyota has always been there for me.
My experience as a first time customer with Richer Misa was amazing, hes very informative of all of my questions about my car for a Recall, welcoming and friendly. I would like to work with him again for the next checkup/ Recall.
Richer was terrific. He was extremely helpful and explained everything very clearly. And, my car is working great now. Excellent customer service.
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