Service Center

Real Reviews From Verified Customers

Monica R.
5 out of 5
11/22/2023
Super atenta. Me Encanto. Gracias
Sherron N.
5 out of 5
11/22/2023
You did a great job. What kind of car wash did you use.
Shama S.
5 out of 5
11/22/2023
Great communication!
Michael G.
3 out of 5
11/22/2023
Your team are crooks. Fast talk people for services. Totally disappointed.
Michael C.
5 out of 5
11/21/2023
Raymond is great! Always friendly and courteous and offers honest advice about how I can keep my 4Runner in tip top shape. He's why I keep coming back.
Sally F.
5 out of 5
11/21/2023
Ok
Billy V.
5 out of 5
11/21/2023
Great service and done quickly.
Roger S.
4 out of 5
11/21/2023
She is your best!
Herbert S.
5 out of 5
11/21/2023
Great job
Robert A.
4 out of 5
11/21/2023
Everything was good .!!
Ester M.
4 out of 5
11/21/2023
We have dealt with Ana for years now, and have been very satisfied with her professionalism. We wouldn't go elsewhere for the maintenance on our 2 Toyotas. Thank you
Lea M.
2 out of 5
11/20/2023
No one gives straight answers about anything. I would love to know how much a regular oil change is for my highlander and no one seems to know the answers. The cashiers were unhelpful and unfriendly and wanted me to go talk to my service rep about a coupon i had instead of it being them. Like what, I’m sorry isn’t this your job? I have a young child w me, i am not about to go hunt down my service rep. The whole experience was terrible. Everyone seems to make up pricing and discounts as they seem fit. I also can’t believe it would be $470 for a 30,000 mile service, which i declined. I’ve only ever taken my Highlander to this dealership over the years and I will be definitely be finding a new trustworthy mechanic where the pricing isn’t changing each time I come. And when I pick up my vehicle, all the settings have changed in my car including my seat - … and no car wash after all that? Do better !
Javier C.
1 out of 5
11/20/2023
No one spoke to me about what my car needed to address the brake fluid that was in the red according to the paperwork. Recently bought the car there two months ago, and now the brake fluid is in the red. Seems that it should’ve been looked at before I bought it and you guys should’ve fixed for me when I went there yesterday. I would like to get this addressed. But no one talked to me about it. Just gave me the paperwork.
Angel M.
1 out of 5
11/19/2023
Usually after service is done they wash the car but this time they didn't. I get it it was busy and they are trying to save time. However, my windows had soap from getting splashed from another car being washed. I was handed my car with soapy windows and a dirty body. I can forgive my rim paint being ruined during service, because I was told the dealership would fix it, but at least hand off my car with clean windows so I can see when driving home.i was disappointed with this service.
Josefina L.
5 out of 5
11/19/2023
muy amable me gusto su servio gracias
Patrick F.
5 out of 5
11/19/2023
always have been very satisfied with John Nguyen - very friendly and professional.
Steve W.
4 out of 5
11/18/2023
This was an expensive repair. However, Ray was very patient with hesitation and he answered all my questions. I Huge bonus…Ray mentioned that the tech that was working on my vehicle noticed something rattling inside one of the tires and recommended getting the tire shop to look into it. Turns out the air pressure sensor was rattling around inside of the wheel shredding the tire. The tire is now getting replaced and I’m very grateful that this was discovered before it became a bigger problem. Thank you South Coast Toyota and thank you Ray!
Hilda B.
5 out of 5
11/18/2023
Best South Coast Toyota service representative.
Robert C.
5 out of 5
11/18/2023
I’ve never had a bad interaction with any of your employees. This is a great place to do business. Everyone is courteous and professional. I will definitely purchase another vehicle here. Thank you
Joe W.
5 out of 5
11/17/2023
Great service!

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