Ana is an outstanding service advisor. She is very knowledgeable, kind and patient. I have recommended her to my friend who just purchased a new car at South Coast Toyota.
I am not satisfied because it took 2 and a half hours to do an oil change.
The problem with shaking drivers left side mirror is not solved.
It is uncomfortable driving with that. Right side is not shaking…
Thank you for the timely and efficient service on my vehicle
My visit at South Coast Toyota was great. Frank provided wonderful customer service, he was professional, attentive, and friendly. I will definitely comeback again. I would highly recommend their services to anyone that comes to this location.
Everything was great and smooth I appreciate the shuttle as well.
Thank you
Pedro was very personable and respectful
Everything is fine, thank you
John Nguyen is a wonderful person to work with. Thank you all for the great service all these years. Happy Holidays
I'm very grateful and satisfied with Ana I. And everyone else.
Including JASON.
Thank you!
Anna Ochoa was very helpful and took care of us great.
Thank you very much.
Your service department continues to be a disaster. The staff is rude, impatient and could care less about the guest experience. They always have to complain they are short staffed and doing the best they can with mechanics calling off sick. Brought my car in for a check engine light has to do with the headlights. Was told it would be 4-6 hours due to people taking time off, the people who worked Saturday were all off on Mondays “so Monday is the worst day of the week to bring your car in” is what I was told. Why take the appointment and waste my time? Could wait 4-6 hours so I left and they could have cared less. Worst Toyota dealership I have ever encountered.
Excellent service, and excellent customer service. Thank you.
Anna was very helpful with all 3 Toyota’s we had serviced over the past two days
Shuttle for pick up was 3 phone calls over 2 hours. Service advisor did not return call. Had to go back for 2 hours to get my cell phone programmed back to vehicle. Not a happy experience
Good service and friendly.
Thank you
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