South Coast Toyota Auto Repair Service

Great service

Grateful

I was satisfied with Stephanie and Jason but not at all with the original handling of my problem back in August 2023. I paid $189 for a misdiagnosis of my computer function problem. And was left unresolved for 6 1/2 months until today. This was instrumental in causing me to have an issue with Newport Police which cost me $550. Because sensor was not operational I will write more to you about this

Okay no problem

Honest,repayable,

Ana was professional. I felt that she was honest with what my car needed.

Ana- the Best! Thank you for your professional service!

Job was quickly done very happy.

I love south coast Toyota, all the workers are amazing..

Fantastic service experience. Stephanie was great!

Ethan is amazing and that type of technical support is really valued ??????????.

John was great! He was very cordial and efficient. He asked me if I wanted to wait for my car service to be finished or did I want a ride back home. Everything went very smoothly. Linda B

Great service every time!

Would trust my car with Pedro and the team anytime!

Ive had my vehicle serviced under my "platinum"plan i have had a defective battery that they were going to male me pay for until i asked what their policy on new batteries cince i had not had the car a year and the battery was dated 10/22.$300! Then they twll ke i need to replace my air filter at the service beforw that but i have not driven my car 20k miles! But on the next inspection they document it as "good" i bring this up at this last appointment and the service consul was dismissive as a typo on their end and then comes back to me and says the Engine filter AND the air conditioner filter need to be replaced $177!!! Insane! Left my passenger seat leaned all the way back did not even bother tho put it back to its proper position. So disrespectful! Dismiss the filter as a typo and give you the get over it attitude. All of the sudden m6 engine filter is dirty and i have only had my car a year! Customer service ****! I am there 3 hrs at a time when i have scheduled appointments. This time i missed my noon appt & got there about 3:30ish didnt get out until they were literally shutting the doors! Unnacceptable!

Dropped my car off at 745am, was called at 1105 because i wanted to have my passenger fog light looked at because the light bulb was out, consultant stated that they would check it out and let me know asap. I try to contact and get no answer after about an hour and half, then i get a call two hours later saying they need to order the bulb and that my car is ready at 1331. When i came to get my car, they took my number and brought out the wrong Rav4. This same thing has happened to me the first service i had with you guys and you mixed up the cars and my car was not serviced and it wasnt even realized until i went to pick it up and now had to wait again for my the service to actually be done. Frustrated at my experience with this Toyota.

Great

Very professional and attentive.

I’d been avoiding my scheduled maintenance because I had such a bad experience last time. However, John was friendly and courteous and communicative. I hope I get John again next time!

I used to own a “luxury” car, but Youe service at South Coast Toyota is better than at the luxury dealership. Thank you!