Great job
My only issue was that courtesy transport took so long I decided to stay and wait
Mr. Brito was professional, courteous and fast. He explained everything very well and looked into the 2 concerns I had; not being able to use the t.v. In the van yet (have had the van 2 years), and confirming I had purchased and extended warranty at the time I purchase the van from South Coast Toyota. He has answers for me and was super helpful. Would definitely recommend this location for vehicle service.
EXTREMLY HAPPY WITH THE ATTENTION TO DETAIL. DEFINATELY WILL BUY MY NEXT CAR FROM SOUTH COAST TOYOTA. SERVICE TIME VERY GOOD. Alan S
Just the timing. They told me about an hour or hour and half and it took 3 hours with appointment.
We’ve always enJOYed great service at South Coast Toyota…
and today was, as well!
Thank you!
Thanks for the great service. My advisor kept me informed the whole way.
Took too long to get my vehicle serviced.
She was extremely patient with my situation and helpful in offering solutions.
Loved the Shuttle service and Couch in the waiting Lobby.
Very happy on the service. Thank you !
So much faster than I expected on such a busy day. Thank you
I wish you guys oil changes wouldn’t take 2hrs
Ana was exceptional. There was a potentially frustrating situation with managing people and getting myself taken care of and she handled it professionally. She demonstrated leadership and gracious customer service!
Thank you so much ????????
I’m happy with your service ! Thank you !
Did not let me know that my car needed to stay overnight waiting on parts. I called seevice at 4:30 talked with a woman that said my car would be done by the EOD. I arrived at 6:10 the “sales receptionist” in the sales department informed me my car was waiting on parts. I was disappointed that instead of showing me where in the service department the service mgr was she just told me who he was and it was the first door in the back. Keep in mind I was upset because my car was not done. Being already upset it would have been nice for her to show me the way to make sure I was able to speak with someone in case they left for the day already.
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