He was helpful and informative. 10/10
My service rep was great. I just dislike your dealership always trying to sell me on things I don’t need. I’ll be taking my service to longo
Our advisor was great
5 stars
Very quick service...and great customer service
I wish i live around your dealership, but I from Florida. Your service department is excellent in costumer service. Thank you
Everything was good Stephanie took good care of me
I was told I didn’t need Brakes then I showed up at the dealer and they had replaced the brakes and also replaced the back shock which bwas covered under the extended warranty
Next time I would appreciate a phone call to let me know that they’re going to replace my brakes prior to them doing the work because I was told it wasn’t the brakes, but it was the left rear shock that was the problem
It's always a pleasure to work with Ray. I know I can trust him to take care of my car and tell me what I might need aside from basic service. Thanks!
I called 5 hours after I had left my car at south coast Toyota and they had no record of my car being there. I had to give my name and number several times and they said they didn’t know where my car was. The person on the phone said they would look for my car and call me back. They never called me back so I went to South Coast Toyota to find my car. When I got there, they did not have any record of my car. I was very concerned. After asking around they finally found my car. The whole experience was very unorganized and frustrating.
Thank you Ana you're the best !!
Raymond was excellent, very courteous and knowledgeable.
I have been a customer for many years at South Coast Toyota. I have always been well satisfied and well taken care of by Ray Carrera.
I have been with Richie since I brought my RAV4 in for service. He is really. Helpful when I need an answer and when I do bring my car in for service, it is always done professionally - no hassle. He also make a point to call me (not text) if there is additional service that is needed to be done on my car. I am really happy working with Richie.
Pedro the service man and Justin, the manager were very Professional and helpful. I appreciate both of them..
Great maintenance service guy! Happy as always coming to south coast plaza Toyota!
My tires were not rotated when I asked for tire rotation so I’m confused what I was charged for and I called and the lady said an oil change would be $76 but I got charged $126 by raymond
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