Ana went above and beyond and even spoke to me after she had clocked out for the day.
Very knowledgeable and communicative of vehicle status.
Frank is always friendly and helpful.
Ana always provides exceptional service.
Ana was very friendly and service went as planned. Glad to be a customer at South Coast Toyota.
Ana was very friendly and got my car serviced quickly! Kept me updated through the entire proces.
Stephanie was very good and clear, and I appreciated her attention to detail.
Ms. Ochoa was very attentive to my concerns and assured me that she would take care of my issues but especially that my vehicle would be serviced correctly.
Ana Ochoa was wonderful to me from dropping off my vehicle to picking up! Always with a smile!
Ray took very good care of me, through all necessary communication and timely provision of a loaner car, as my car needed to stay overnight.
•Friendly
•Thorough & patient w/clear explanation
•Readily available by phone
My wife had to wait way too long for the shuttle. Then she was rudely treated in regards to being dropped off. We won’t be returning there ever again for service.
Well there is one thing. Your visitor waiting area is disgusting. The couches are shredded to pieces.
I asked an employee of the owner worked at that location and knew the condition. He said,”no but they are working on it and they just redid it blah blah blah.!”
The owner should be forced to sit there for an hour next week. Shame on him. I’m sure he makes enough $$ that he could preorder couches
Ray was great! Kind, welcoming and efficient.
Son muy malos dure 1 hora para que me dieran el carro después de decirme que 5 minutos siempre asen eso no atiese bien porque años americanos si
efficient and great customer service
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