Stephanie did a awesome job
Everyone I talked to was very nice and the service got done in the time you quoted.
Super helpful, Ana was great
I decided to stay in the lobby because I was told under 90 minutes. It turned out to be 2 hr 15 min. Should I have known I would have left and spent my time elsewhere. Previously when I had service with you guys the staffs were courteous to give me an update when it was taking longer than quoted, but not this time. When I asked for an update at the 2 hour mark, there were no apologies about the time it was taking or sense of urgency, but Ana was slightly rude and defensive.
Service was good. It’s just that I guess your phone lines were down computer whatever your system wasn’t working. I waited three hours longer just to get my car and calls back but it’s OK. It looks great. I always go there, but that was the only problem and it’s not your fault that’s computers. What should’ve taken an hour and a half took all day, but it’s OK
The advisor was super friendly, great customer service by everyone i interacted and service was fast :) Thank you!
I like the fast service, free coffee, free car, wash, convenient appointments and friendly staff thank you
You cracked my windshield and replaced it without the tint it had before you cracked it. I’ve called 4-5x. Left messages for Stephanie and also Jason L, mgr. no one has called me back after 2 months.
I feel like my son was overcharged. There is a $196 charge for jumping the car? Let’s say it was to replace the battery. How long does it take to change a battery? I am surprised how much you charged. I looked online on how to program a remote and how much they are. Just thought I would share my feedback. Thx
Steve
Ana is very helpful and so friendly
It’s a pleasure to deal with her
Thank you
Lilliam
John Nguyen is most professional advisor, he attended me very well. He acknowledged my concerns on vehicle. In timely matter, he was resolved my concerns. Thank you South Coast Toyota for helping me.
Thank you to Christian and mechanics for helping me with my maintainance on my vehicle. Nice staff and quick with services.
Stephanie is very helpful and efficient
Ana Ochoa is very nice she takes time to explain the issue of my rav4
The cashier was rude and unhelpful.
Professional service. Right on-time
Ana O was very friendly and efficient. I came in for an oil change and it was done quickly .
You’re the BRST! I give you a five star rating
Tin Gleason
Anna clearly explained the additional work needed on my vehicle, provided a thorough estimate and kept me well informed on the timing of the repairs. Ana has a very warm, welcoming personality and was a pleasure to work with as always.
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