Stephanie did a OUTSTANDING job. Thanks Stephanie.
The vehicle is undrivable because there is a nail in the tire.
I’m sure you are replacing the tire completely free of charge.
Your waiting room is completely awful!! Torn up couches extremely uncomfortable furniture. Very thick dust on all wall hangings. Has anybody in management ever seen the waiting room? You all should be ashamed at what this says about what you think of your customers!! Fix it or I won’t be back!!
My car was totally dead after a few days in the driveway. I had to pay to have it jumped and then you say it just needs a battery charge. Is this going to happen every time I leave for a few days?? Also on my paperwork it states that a bunch of comments about satisfaction that I never stated. I would like to see proof that this battery is still good as I will be out in this car alone and come home to a dead car in the future. I bought a 10. Year warranty but not happy so far.
Geo was great, very personable & professional
Service provided by John was excellent and on highest professional level.
Everything went perfectly fine, John did an excellent job with keeping me updated during the repair process.
It was more me in the beginning who did not understand it would take 6 days to assess, get the parts and then implement the the broken parts with new parts.
They don't do what they are supposed to do.
I was given an estimated trade-in value for my vehicle. It was thousands below what research says it should have been. Please don’t send me another survey.
John Nguyen does a great job
Ray is excellent. His customer service is why I continue to be a Toyota customer.
Stephanie was a great help. I spoke with her prior to coming in to the dealer for a tire replacement and she provided all the information I needed.
As soon as I came in, it was such fast turnaround
Overall, great experience with Stephanie she’s awesome!
No I asked for the charger plug in to be checked out & it wasn’t.
She always does a great job
Stephanie Santiago is excellent, I feel comfortable with her help.
John is excellent! His presence as a service representative keeps me taking the long drive, coming back for service and always referring friends and clients to South Coast Toyota for car purchases and service.
Thank you for being the best Toyota dealership in California or anywhere!
Frank provided great customer service and vehicle was ready as estimated
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