Seamless and very friendly. Thanks!
She was the sweetest cutie ever!
Ana was very efficient… smart lady????
What a great experience having Eric as a service advisor. Upon arrival Eric was very friendly, helpful and extremely professional. Eric knew I was in a rush and had me in and out very quickly. I will definitely be returning with my Tacoma & Sequoia for future services!
Ray was professional and made the process very simple. My car was finished under 1 hour thank you!
Ray was super friendly, communicative and called to follow-up with the status of my vehicle as promised. Ww will certainly be back to South Coast Toyota for service and will ask for Ray! Greatly appreciate your help.
Fantastic service from start to finish. Great communication with me every step of the way. Thank you!
Stephanie is pleasant and knowledgeable to work with.
Stephanie was incredibly helpful and informative. I really appreciated her expertise and attention to detail–would recommend her services to anyone.
Anna Ochoa is awesome! She is a straight shooter and looks out for the best interests of her customers in servicing their needs. I have worked with Anna for many years in servicing my Toyota TC Scion 2007. In addition, I like to give praise to the excellent leadership of Jon Levasseur, who I have known for many years. I completely trust his judgment and input on a recommendations regarding the servicing of my car. Jon provides excellent customer service to me and others and will always be truthful to me regarding my car needs. Both Jon and Anna are highly valuable assets to Toyota and clearly love working for Toyota because they deeply care about their customers, which is a rarity in dealing a dealership. Please do whatever it takes to continue to keep them happy and working for your company because they are irreplaceable assets. Lastly, I greatly appreciate all the Toyota technicians that have worked on my car over since 2007 and for keeping my car in great working order. Jon, Anna, and the Technicians all deserve standing ovation for the work they do for instilling trust in loyal customers including myself. Thank you!!!
The best, most honest, and most helpful employee I have ever encountered in my life. Thank you very much.
Frank greeted me with kindness and was able to get my car in line for an unexpected tire issue. We quickly discovered 2 nails in the tire. I’m thankful that he was able to work me into the schedule so it could be taken care of quickly. Frank was personable, professional, knowledgeable and communicative.
The Services at South Coast are always exceptional. Staff are professional and respectful!
10/10 star good and fast service
Richie was very professional, polite and honest about estimated time for service. Your system was down and he was able to help me out as best he could. Let me know my vehicle would probably not be ready that weekend and said he would call Monday. He kept his word and reached out on time. Also let me know a part needs to be shipped and was honest about shipping period for delivery. Appreciated his help. Service was great on his end same as last time.
At some point someone’s ring or key scratched my steering wheel leather. Not a big deal but a bit of a bummer. I’m sure it was an accident.
Wait time was brutal today, but not much that can be done about that.
Overall happy with my service.
First time getting service there and Raymond was my service rep and he was awesome! I will always go back to him to be my service rep.
My skid plate was replaced with missing bolts
Other than that everything was good.
Everything went good! Thank you Eric for the excellent service!
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