Man was respectful well spoken smart and helpful good dude
I came in for oil change and to rotate the tires. I was advised of 30000 recommended service that put the cost up to over 600$!!
Young man was very professional and extremely helpful.
The service manager I worked with was helpful but I am again disappointed in the service to my vehicle overall. My truck was returned to me with four different tire pressures ranging from 27 psi to 42 psi. The alignment was “better” not fixed but now my steering wheel shakes when I am coming to a stop. I am beyond frustrated that I keep bringing my truck there to be fixed but then leaving with new problems. This process has been an absolute nightmare.
Great job and very friendly.
It was both faster and cheaper than expected. The team got my part in extremely fast. Dalton and company were true professionals. Thank you
Charlotte and the team went above and beyond my service!
Thank you it was very helpful experience
I was not satisfied with Mrs. Webb’s attitude towards me. She was not friendly and it was evident that customer service is not her priority. There were two instances on Saturday where she was not friendly, and it was clear that she didn’t value my time. Again, today, I expressed a concern about my car running while waiting for service on Saturday and just wanted to know if it had gas since it had to sit running for hours before being assessed by a mechanic and she said that my cars gas level had nothing to do with my warning lights being on. Then she quickly ended the call in an uncomfortable manner. Customer service is definitely not her priority and honestly, I don’t feel comfortable bringing my car back to Toyota South if this is the way I will be treated.
Lillie is great! She informed me of needed services and when the services were completed.
Excellent service from Toyota South as usual!! They always take care of our cars and return them in better shape then left and always clean!!
Great service! Trevor provided a detailed explanation on the services.
In addition the service technician videos were outstanding!
Thanks Gates!
Very professional and great customer service!
I was at Toyota South for 3and one half hours and was not a happy camper. I initially went for an oil change.I did not mind the tire rotation and the rear brakes but I believe it could have been done in less time.
As long as you continue to perform the necessary work on my vehicle and don’t try to sell me something I don’t need, we will stay on good terms. I expect and respect honesty.
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