Matt was great! I travel for work and nowhere did they accept this oil change and tire rotation package I had purchased somewhere in Pennsylvania. Two years later, I find someone who knew what I was talking about and was able to help me out. It made me feel good about having a Toyota.
My only concern is the past two visits someone forgot to reset the needs maintenance settings. Makes me wonder if something else was forgotten that I didn't know about. Thanks
Fast and friendly service
Desk staff did a great job. Timely service. Comfortable waiting room. I suggest having some gluten free snacks available ????
The young guy Ashton who checked me in at the counter was super friendly & pleasant. He was knowledgeable & it was just a great overall experience with him.
Service was fine. 99% good. Greasy handprints on the door was the 1% not good.
Didn't seem to know what to do when we arrived. Nobody to check you in fast enough
Great service and checkout experience today.
Everyone was great! We got in and out super quick which was nice :)
Great service and communication
Ashton was so nice and friendly. Explained additional service I could have done.
Letter to follow to GM Whitaker.
The technician that serviced my forerunner left dirty black handprints on the driver side door handle, and the passenger side door handle. There is also a dirty handprint next to the interior grab handle on the passenger side on the roof.
Lillie Webb is a 5-star employee. Takes time to listen to the customer. She’s helped me many times over the years.
Good job still air conditioner problem
Lillie is a great service advisor. Jason in parts as well.
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