Matt was very professional and was very committed to keeping me updated on service all along the way.
Trevor did a great job and was very friendly.
Appreciated the fact that we were continually updated on the progress of the work. Also appreciated the other friendly staff who checked in with us as well.
She was friendly, thoughtful and very kind. I knew from start to finish what to expect after speaking with Charlotte. She made you feel welcome with her warm personality.
Tammy was outstanding and very accommodating. She made my service easy. I only utilize Gates for my service. I trust the service will be done right. Jennifer is always responsive to my requests and so helpful.
Lillie was so nice and accommodating on getting my vehicle serviced. Great customer ambiance exhibited.
I love Charlotte! She always makes my visits so fun!
Matt did an exceptional job. Everyone was great and made my car buying experience pleasant and stress free. Dutch Moore also did an exceptional job and was relentless in finding the right vehicle for us. Thanks Team Toyota!!
Please correct my email to:
Really appreciated the speedy service and short wait period; the chocolate chip cookie was good too!
I ended up paying $250 for nothing. I told the guy what I thought about the issue, that the transmission fluid was sealed and couldnt be low if it wasnt leaking, in which I was correct, and he talked me into doing more. Afterwards, he said the issue could just be a faulty sensor, to just drive it and see if it does it again. That should've been the first option, but im assuming he just wanted to charge me more. So I didn't learn nothing about the issue, didn't gain anything, except the most expensive cup of coffee in the world. This was the last time I do business here.i should've bought a Chevy.
The service was professional and workers were a team.
Lilly was excellent, service was too!
Dalton is pleasant and helpful. He seems very attentive to detail and accommodating to my needs. I believe he is a great asset to the Toyota South team.
Always pleased with Toyota South.
Excellent service. Have never been disappointed.
The gasket part is only 24 dollars at AutoZone and I feel like the quote for a leak (that I don’t even think I have) is just based on me being a female. I bought it at Toyota in Nicholasville and they are going to look at it. It’s hard enough being a single woman. A 24 dollar part is fine but a 600 labor fee is ridiculous.
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