I always enjoy my visit with Heart City Toyota. They listen and work within my budget. Thanks again for a great job.
John was very kind. In fact, the entire staff were very helpful and kind too.
Besides the competent service and repairs, I appreciated the clear communication that Rick provided to make sure I knew what repairs were needed and what they were going to cost
Everyone was polite and helpful!
Always great service with Ricky Vargo!
Had my two young children with me- everyone was incredibly nice and my car was done in record time. Really appreciated the room with a door so my kids and I had a container space to be in.
Very professional and informative about services dealing with our car thank you.
I asked specifically if the tires had been filled/looked at during the oil change tire rotation. I was assured yes but the tire light was still on when I went to leave and the paper I was given indicated pressure should be at 35 but each tire was at 24/24/24/26. I can fill the tires but I paid over $100 for the job to be done correctly. I enjoy going to Toyota because it’s the most convenient but I can’t keep overlooking the poor job that happens sometimes. I’m also unsure after looking at what I was charged what I was charged for because none of the numbers add up to what I was actually charged. Unfortunately I don’t know that I’ll be back. Being charged on the higher end I would expect the job to be done exceptionally not leaving feeling taken advantage of.
thanks for providing free Internet and a place for me to work while I waited for my vehicle. That allowed me to get my workdone while I waited.
Great communication
Went above expectations
Answered all questions
Friendly
Thank you, Linda B
The price to change a car's oil is twice as expensive as outside. That's a disappointment for a loyal customer like me.
Everyone was helpful, polite, and knowledgeable.
Almost 2 hours for an oil change and tire rotation??????? Too long don’t you think??????
Very fast service. Thanks
Everyone I have met Heart City have been extremely honest and helpful!!
Amber was very nice. Thank you for the service.
She was very professional in fact I saw her handle a very difficult situation with a customer ( not me but the woman sat next to me in the waiting room) in a very proficient manner. She was very informative and helpful to me.
You are always the best, with lots of Heart ????
Very fast service. John was very nice.
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