My service was fast and friendly Amber Watson got me checked in and on my way and promptly informed me when it was finished.
The price of an oil change included EVERYTHING including labor. Now the price has doubled because labor is now an EXTRA charge with NO customer communication about this change.
I did not feel I was treated with respectful and professional customer service.
Amber made me feel happy to be there. I showed up with no appointment and was taking care of like a VIP. Clean facility and great, no excellent service. I’ll be back.
Very professional. Nice area
I will have more to say when the work is completed
Exceptional service and very helpful. Thank you
Always happy with Heart Toyota. Appreciated John’s help with a few questions. Thanh’s for great service.
YES! I was very satisfied. John was Friendly, professional, and cute! Lol
Thank you. With all the electronics on these cars today….. it is important to know the dealers can get their car owners in for service in an expectable time. Thank you again for your help and knowledge of all the electronics on these cars!????????????????
She answered my question and fixed the problem.was very nice and polite.
Great service. Got me in quick and repair was done as quoted.
Appreciated the service writer, John L. Helpful and knowledgeable.
Ricky was great….super helpful. Even though they were very busy, he was willing to take the time to answer all of our questions and get us the help we needed
My first visit to the service center since purchasing my vehicle on June 1st of this year. I was kept in frequent communication about what was happening and how long to expect. I was shown the defective part. The gentleman helping me was so kind! I was very pleased and so happy to have such a good experience at Heart City…I tell everyone about their gold star treatment!
This was for our first 5000 mile checkup for our new Highlander. The Service Dept was very proficient and professional. I highly recommend Heart City Toyota.
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