Ricky provided me with exceptional service. He is the best!
Dean S
Fast and courteous service!!
Thank you for your wonderful service! You are the best!!!
Ricky Cargo did a wonderful job and was polite, considerate and very prompt.
Everything is fine no comment
Excellent service, thanks
I had to bring my car back due to an error made by the mechanic. I appreciated that the dealership responded quickly and the owned up to their error. Honesty goes a long way.
Two and a half hours for an oil change and 10000 mile check with a appointment was unacceptable.
Asked for a replacement key. Given nothing, charged $45 for your failure. Then they said that they had "ordered" it for me, which I know was a lie - it was in stocks. No service, bad customer care
We are also grateful to Bernie who has gone above and beyond with helping us out through our difficult times and keeping us informed as the progress and communication with our insurance company
My appointment was for a tire rotation, and checking fluids, tire pressure, air filter, fluids, etc. I was greeted upon arrival, and asked for a computer procedure to be explained. The service man did this easily and with a smile. I waited in the waiting area for a relatively short time, and the car was ready. Everyone was very professional, knowledgeable, and polite.
He is very pleasant thank you for your service
I don’t see myself getting service anywhere else and Ricky Vargas is the best
I’ve never had bad service through the years till this time. I had a couple scuff marks on my hood. With what looked like food on my hood. I went to leave and my hood wasn’t shut all the way. So I tried shutting it and now it won’t close all the way. So they stuck a screwdriver in it got it to close. So a few hours later my daughter needed a jump. So I went almost to Nile’s and now my hood won’t open. Oh and when I got in the car it smelled like cigarettes. I’m a non smoker. So no I’m not happy at all. I will be calling Monday.
Ricky is just the best also I want to thank everyone else that works in the background to take care of my car the whole Toyota team is awesome.
I Appreciated the quick notice from Bernie who was standing in for Ricky as soon as he found out that the seals necessary for my repair were not going to be available and that they would not be able to deliver the car as promised.
Social