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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1385 reviews 68%
4 star 426 reviews 21%
3 star 52 reviews 3%
2 star 80 reviews 4%
1 star 100 reviews 5%
Review Us
Sara P.
5 out of 5
2/4/2024
Amber was great! Friendly and helpful and explained the process because this was my first visit. I really appreciate the great service.
Lomelly F.
5 out of 5
2/3/2024
Thank you.
Martin H.
4 out of 5
2/2/2024
Martin H
Mary L.
5 out of 5
2/2/2024
Very costly but I choose the Toyota service over the local options because they know what they are doing.
Daniel B.
5 out of 5
2/1/2024
Great service at all levels. (Service personnel, mechanic, and cashier). Attention to detail and overall good experience.
Philip L.
1 out of 5
1/31/2024
I told him what was wrong and he still charged me with a diagnostic fee.
Stephen H.
4 out of 5
1/31/2024
Waiting area was very cold
Corey W.
5 out of 5
1/31/2024
Thank you
Jay A.
1 out of 5
1/30/2024
Still have not received vehicle
Elizabeth M.
5 out of 5
1/28/2024
Everything was great
Greg K.
5 out of 5
1/27/2024
Thank you for saving my trip to Virginia! Forever grateful!
Elda Y.
5 out of 5
1/26/2024
Ricky exceeded our expectations with his prompt and excellent service. Thanks!
Armando G.
5 out of 5
1/26/2024
Great service, thanks
Ross K.
5 out of 5
1/26/2024
Very happy with the way I was served. All personal I came in contact with were very professional.
John G.
5 out of 5
1/25/2024
Nice work on getting the issue fixed Heart City Service Team. Ricky was very helpful, informative, and friendly.
Robert M.
1 out of 5
1/25/2024
Too expensive for just a routine oil change. No other issues were involved.
Mark B.
5 out of 5
1/25/2024
Fast service. Very polite. Great job.
Jen S.
5 out of 5
1/25/2024
Bernie was amazing and extremely thorough with fixing our vehicle. He communicated with us throughout the process and went above and beyond to ensure things were done right. Thank you!!!
Cindy M.
5 out of 5
1/25/2024
Thanks for your service!
Jay A.
1 out of 5
1/24/2024
Still don’t have my vehicle

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