Service Center

Real Reviews From Verified Customers

Dave M.
1 out of 5
1/24/2024
I get it’s dealer pricing and was fine with paying $70 to pair my existing TPMS sensors, however I honestly felt offended seeing a $7.00 shop supplies charge tacked on when it didn’t take any shop supplies.
Monte S.
4 out of 5
1/24/2024
I look forward to manufacturer survey because my experience was so positive. Keep up the good work.
Gary K.
5 out of 5
1/24/2024
Good job
Julie C.
4 out of 5
1/23/2024
I believe $92 is a bit high for an oil change. And occasional coupon or discount for repeat customers would be appreciated. While I was waiting I listened to a sales manager say he wasn't sure about what type of service heart city had but he could imagine it was comparable to other places. Your sales manager should be saying that you have the best service in town and that would make people want to come there and spend more money than they would go into another place to get an oil change. Just food for thought
Roger H.
4 out of 5
1/23/2024
Even though it is a little more expensive to get it done there, I feel confident in the work that you do
Juan B.
1 out of 5
1/23/2024
I came in for a routine iol change. When the vehicle was returned to me I noticed it stuttering when I turn on the vehicle. I drove it about 30 min when the engine and traction light came on. When I arrived home I checked under the hood and noticed a hose was unattached coming from the manifold leading to another vent. Neadless to sat I feel this triggered the check engine light causing it to disable the traction sensor as well.
Lin L.
5 out of 5
1/23/2024
Very helpful. Solved my problem quickly. Thank you!
Nancy P.
4 out of 5
1/20/2024
He was very nice. My miles was at 13 something and he said we go ahead and do the 15,000 tire rotation and look to repair your tire. The tire got repaired and it’s holding air. I did have to go back and make sure the tire pressure was even in all four tires. And I’m not 100% sure the tires got rotated. I think there was just a little bit of miscommunication but overall I’m always happy with the Toyota service team!
Shari D.
5 out of 5
1/20/2024
Amber was awesome!
Carol G.
5 out of 5
1/19/2024
Great people great service! Friendly and knowledgeable!
Terry S.
4 out of 5
1/19/2024
Amber and your Service Manager were both helpful.
Gertrude C.
5 out of 5
1/18/2024
Thank you
Kelly W.
5 out of 5
1/18/2024
Amber was very helpful and kind.
Stephen R.
5 out of 5
1/18/2024
Service was fast and thorough
Sandy Z.
5 out of 5
1/18/2024
Great customer service
Micky R.
5 out of 5
1/18/2024
Amber in the service was incredibly helpful. She took the time and explained all my questions about my truck warranty service.
John H.
2 out of 5
1/18/2024
Took vehicle in for 2 year ck up and oil change. Picked up vehicle after one hour and twenty minute wait. When I got home I looked at the bill and discovered that they didn’t change the oil. Took it back the next day and Rick took care of it in a very timely manner
Linda B.
5 out of 5
1/17/2024
All went well. Good communication
Janet C.
5 out of 5
1/16/2024
Nicole facilitated the service on my car, keeping me informed of issues and progress.
Deborah E.
1 out of 5
1/14/2024
I drove straight home on Friday. Since it’s cold I figured I should start it. Started right up and after a few minutes the same lights came on. I had you clean the fuel line and I’m not sure that wasn’t caused when you dropped the gas tank. I live on $1100 social security and maybe I need to try a different mechanic. Hard to trust anyone any more

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