I was treated well. They took me right in and diagnosed the problem.
Very nice and knowledgeable- Amber is a wonderful example of what customer service should always be.
Thanks for your help in getting the job done and I look forward to working with you on the next opportunity I have issue with this vehicle again Thanks
Service experience was excellent: 5 stars +
Always great service at Heart City!
Everyone was very friendly
Amber was very informative, she updated me to let me know someone was working on my vehicle, she explained the services suggested for my vehicle.
Asked for an oil change and was charged over $16/qt for 0w8. The explanation was that the oil is in short supply making it expensive and that I should be changing my oil every 10k because of this. After I left the dealership I found Mobil 1 0w8 in stock at Walmart for $27 for 5 quarts. You can’t tell me Heart City pays more for oil than I do full retail. I feel like I was lied to and was up charged over 300% and should have been told before they proceeded with the oil change. I will be calling other dealers in the future to check your prices and considering having my future service completed somewhere else. Over $150 for an oil change is more than I ever paid for my V8 F150 it’s completely ridiculous.
Nice team. On time services done.
Thank you.
Thank you for letting us look at the potential problem with our vehicle. We feel we can make a better decision.
Bernie and Donovan both were great in the service given towards resolving the issues. Thank you
Ricky was fine .
Charges were ridiculous.
The service team did a great job. Thank you!
Thanks you for great service!!
Fast, thorough and painless experience! Thank you!!
Honestly, it's the best experience I've ever had, as far as customer service! He went above and beyond!I will be telling all my friends!
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