Heart City Toyota Auto Repair Service

Service was great, good customer service.

Everything was perfect. Service advisor was thorough about resolving an issue..Very good service on car

Everything was very quick and easy. First service at heart city and it was a good experience.

Easy job done well and efficiently

Quick and efficient everyone so nice

He did great and was quick and thorough and helpful

I appreciate my car being handled with care.

Rick is always very good in communication and I would trust his judgement on any situation.

When servicing always needing brakes, I was told pads were down to zero. .mec friend said not true.

Satisfied with experience

Excellent job. Love your service and taking care of my baby

I am 100 % satisfied. The lady that worked with me was outstanding. She was a very caring lady!

No comment

I have taken my car to get serviced 3 times so far and there is something that bothered me about the experiences. Each time I scheduled the complimentary ride home which was offered. I live 3 min away. The 1st time was fine there were no problems. But the 2nd time the worker basically told me that I have to wait since it’s only going to b 45 min. This last time, I was motioned towards the waiting room w/no mention of the ride I had scheduled. Also when I asked the girl for the car wash code she looked at me and said, “You mean I have to get up? Well I had to go over there anyway.” Ugh. These might seem insignificant, but it all adds up and creates a perception in me of a company that can not be bothered. I’m sure that’s not the reputation Toyota is looking for so I thought I would go ahead and share my experience and how it made me feel unimportant and irrelevant.

Great , fast service !

I came in with an issue that was resolved in no time. Rick is excellent with customer service.

My 2019 Avalon is a great car, but it almost stranded me at a gas station when suddenly it would not start. Was finally able to get it running and drove it straight to Heart City Toyota. They diagnosed the problem, ordered the part and got me taken care of in a couple days; had to wait on the part. Car is back running perfectly. Kept me well informed and very happy with the service!

Will do

Comincation was not done properly

Completely satisfied with thorough attention to my vehicle’s needs.