Trevor was amazing and very communicative
Very satisfied. Thank you.
Always appreciate the time Trevor gave to more to answer my questions. Thank you for your courtesy. It counts!!
Nice little Dealership. Everyone was very friendly and helpful.
Amber wa very professional and kind!
Ok! You always do a good job.
I thought I replied to an email about getting an appraisal.
Always prompt and professional service.
Thank you
Trevor was simply amazing-such a caring and gentle. He truly showed concern for me and my vehicle situation. Well done Trevor-I would have left a tip for him if I could have!
Trevor is excellent in helping us get our corolla fixed.
Trevor
Fein took excellent care of us and the dealership service was excellent/
Bernie and his team saved me money!!
I love my Camry & I like Heart City very much.
It took an hour and 25 minutes for an oil change and tire rotation. Told it would be an hour. Ask to have speedometer checked because it is 2 mile per hour slow and he said it was in specs. You mean you can’t have it be actual speed with all the technology out there. Said there was a 5-6 hour recall update and told him I live an hour away, no loaner car. I could have bought in my town but decided to use heart city because I used it several years ago when there wasn’t a dealer in town.
I was quite dumbfounded to be called and asked to approve a $3700.00 estimate for the repairs of an engine oil leak on my 4 Runner that is under a full factory warranty. I questioned why would i need to approve a warranty repair? Was told she had no way of verifying the vehicle warranty & that i would have to dig up paperwork to prove it. I bought this vehicle from your dealership, you have the vehicle with a VIN number on it. The estimate had the VIN number on it.What more does she need? I had to hang up & call back and talk to Bernie to get the issue resolved.
Ricky was great, however Bernie on the other hand was very condescending when I questioned my bill. I am not 2 and don't expect to be talked to like I am. I will NOT be back to your dealership for any service,purchase,warranty or recall work.
I will also recommend anyone that asks not go to your dealership.
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