I expect great service, and Heart City always exceeds my expectations
An outstanding job all around. From start to finish, dealing with insurance, replacing engine, providing us with a loaner car. Thank you for going above and beyond!
There was a problem in knowing that I was waiting. Although I stated that fact upon my initial arrival and explanation, after approximately an hour and a half and seeing other customers, that arrived after me, having their vehicles done and leaving the waiting room, I learned that my status was listed as “drop off” so service on my vehicle had not begun. Very frustrating!
Quick * Efficeint * Curteous
Everyone at the dealership was great to work with. I especially appreciate Amber’s commitment to customer service throughout the process.
Trevor was very patient and informative.
Trevor is a wonderful employee representing you. All the other workers are friendly and helpful which makes your business one of my favorites. They seem to make things easy for the customer.
You had my vehicle from 8:30 am to 4 pm and I still dont know if what I brought it in for was taken care of.
Everyone is very nice thank you!!!
Everyone was very professional and kind. They answered all of my questions! Great experience.
We were in Elkhart briefly from out of state when we had an issue with our 4Runner. Ricky was able to accommodate us on short notice and gave us peace of mind before we continued on our road trip. We greatly appreciate the service that was provided. Big thanks to Ricky and the team.
Very friendly service low pressure which I appreciate. Trevor was very professional and took care of all my needs. Shout out to the lady at the checkout counter I didn't get her name but she made my day.
Very professional / friendly service staff
Comfortable waiting room.
Ricky Vargo was great but the tech that did the oil change touched the head liner of my car with dirty hands and left marks on it
Trevor was a great listener and satisfied all my needs in a professional manner.
I'll ask for Trevor the next time.
Trevor was informative on all that was done on my car. Great job
From the service department to the cashier, I had polite and clarified information. Thank you!
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