He provided great service.
Service above and beyond. Thanks for everything, guys.
You guys always do a great job!
Rick is fantastic! Your coupons are a bit to be desired. The face value on the coupon is not the actual price.
Excellent service and convenient scheduling.
Amber and Bernie lied to me. She stated that she repeatedly sent me messages that my car was done, which SHE DID NOT and I can prove with phone records, where’s her proof??? She has none because she LIED! Then they both said that they told my son it was done, ANOTHER LIE!! He spoke to Bernie, who is as incompetent as Amber, on FRIDAY and Bernie told him he needed to fix rotors and it SHOULD be done by Monday! NO WORD FROM AMBER OR BERNIE SINCE FRIDAY! Your dealerships service department cost me money because they are too incompetent to do their job properly! Your service department is as incompetent as Jordan’s Toyota!! I will NEVER recommend ANYONE to this dealership and you can Thank Amber and Bernie . I will also be going to social media! Already left my review on Google!
I appreciate your help in finding out what was wrong with the Rav4. And also in keeping me updated on what was being found that needed repair. I would recommend you to my friends because of the good service! Thank you
I appreciate Ricky Vargo's knowledge and great customer service. I can always count on any vehicle issue being handled efficiently and honestly.
Great service as always. Thank you.
Just love the professional service!!
Thanks for working through this new key fob issues and warranty brake work. We very much appreciate your team’s efforts and very fair cost.
Bernie saved me lots of money on a repair I didn’t need. I appreciated hymns very much. In my opinion, he’s an honest and great guy.
Fast service, everything seems good
Appreciate all the people I dealt with, thanks so much
I was very satisfied with the service provided by Rick Vargo. Thank you
Very professional, friendly staff
Service done and explained quickly.
Heart City Service department has always been faithful in their assessment of work needed and not needed. I spent a career working with a major automotive system supplier as an engineer, having responsibility for warranty on those systems so diving into dealer claims and discovering the rampant fraud and abuse has caused me never to trust a dealership with my vehicles for most of my life. I have always done my own work. Until now. Heart City is delightfully different. Thank you for being honest and trustworthy.
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