Service Center

Real Reviews From Verified Customers

Harry B.
5 out of 5
1/24/2026
Good job!
Kendall B.
5 out of 5
1/23/2026
Great work and timely
Trent Y.
5 out of 5
1/23/2026
Great customer service! Friendly people all around! Thank you!
Jonathon J.
1 out of 5
1/23/2026
Cabin air filter now makes loud clicking noise when the heat is on. This happened last time Heart City checked that too.
Jeffrey G.
4 out of 5
1/22/2026
They were short staffed due to weather and I appreciate them getting my vehicle fixed in a timely manner.
Gary R.
4 out of 5
1/22/2026
Quick, Efficient, Professional, Personable
Tracy B.
5 out of 5
1/22/2026
Thanks. I'm always have great service atr Heart City Toyota. Ricky explained everything to me and was very polite and professional.
Michael B.
5 out of 5
1/21/2026
Very satisfied
Tiara J.
5 out of 5
1/20/2026
He provided great service.
Dayana M.
5 out of 5
1/18/2026
Good service
Andre A.
5 out of 5
1/18/2026
Service above and beyond. Thanks for everything, guys.
Melvin T.
5 out of 5
1/14/2026
You guys always do a great job!
Caryn D.
3 out of 5
1/14/2026
Rick is fantastic! Your coupons are a bit to be desired. The face value on the coupon is not the actual price.
Jaclyn M.
5 out of 5
1/14/2026
Excellent service and convenient scheduling.
Thomas S.
5 out of 5
1/13/2026
Very trust worthy.
Kerry S.
2 out of 5
1/13/2026
Amber and Bernie lied to me. She stated that she repeatedly sent me messages that my car was done, which SHE DID NOT and I can prove with phone records, where’s her proof??? She has none because she LIED! Then they both said that they told my son it was done, ANOTHER LIE!! He spoke to Bernie, who is as incompetent as Amber, on FRIDAY and Bernie told him he needed to fix rotors and it SHOULD be done by Monday! NO WORD FROM AMBER OR BERNIE SINCE FRIDAY! Your dealerships service department cost me money because they are too incompetent to do their job properly! Your service department is as incompetent as Jordan’s Toyota!! I will NEVER recommend ANYONE to this dealership and you can Thank Amber and Bernie . I will also be going to social media! Already left my review on Google!
Cynthia D.
5 out of 5
1/13/2026
I appreciate your help in finding out what was wrong with the Rav4. And also in keeping me updated on what was being found that needed repair. I would recommend you to my friends because of the good service! Thank you
Sandy Z.
4 out of 5
1/13/2026
I appreciate Ricky Vargo's knowledge and great customer service. I can always count on any vehicle issue being handled efficiently and honestly.
Angela H.
5 out of 5
1/10/2026
Great service as always. Thank you.
Mervin M.
5 out of 5
1/10/2026
Just love the professional service!!

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