Michelle was friendly and greeted me with a smile. She was helpful in explaining things to me. It was a very positive experience.
Sarah was absolutely great. i'm a bit worried because both my old key and the new one are quite rough going into the ignition! My regular (old) key has always gone in smoothly and I'm hoping you didn't damage the ignition lock cylinder!
There was a problem with communication. My vehicle needed a part that had to be ordered. I waited in the lounge area until closing time. Finally I went to the service area where somewhat shocked employees told me what was going on. A nice young man apologized and quickly got me into a loaner. I like Sunshine, just wanted to make you aware.
Sara was very attentive and showed friendly customer service. Thank you Sara for a job well done first thing in the morning . ????????
Timely maintenance. Talk to me about what needs to be done.
Sara was as awesome as usual!
All of your Service Writers have minimal customer skills. I was not greeted with a smile, or made to feel welcome . The bare minimum of respectwas shown to me. I am now extremely unlikely to ever interact with anyone from Sunshine Toyota. I have ALWAYS been pleased with Metro Toyota in Kalamazoo. I will be going there in the future and plan to avoid Sunshine Toyota.
Please have service technician put oil change reminder sticker on glass part of windshield, not the tint. Thank you.
Always appreciate the care that Courtney puts into her customers !
Very pleased with the professional service I received today!
Advised of only needing a tire rotation. Everything went well.
Kris and Courtney did a fantastic job and the recall repair was fast!
I brought in a chevy equinox with idling issues and I was assured that I would be taken care of, the next day they called and said that only a gm certified dealer can only work on my vehicle so that left my hands up in the air
Liked the multipoint inspection info sent during their inspection
They were all disrespectable to me. I wasn't even sure who I was working with.
Great customer service! She explained everything to me in detail!
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