Courtney did a great job getting us a loaner car due to their running behind. When we got our car, we noticed the steering wheel covering was damaged. Courtney asked us to bring it back on Friday for a repair. When we were driving home, the vibration from driving made the glove compartment keep opening up. I left a Message with Courtney.
Appointment was at 8am but the oil change was not completed until 10:05. Not a huge deal but other oil changes were about an hour if that.
I like Courtney’s service. She always remembers who I am, what vehicle I have, why I am there and what is going on. She is the best service person you have and puts a personal touch on a big corporate business. However, I don’t understand what was going on with my truck. I was told that it would take 45 minutes to replace the one tire sensor, which I thought was long, but it took 3 hours before my truck was available. That is not Courtney’s fault. And the technician forgot to put a cap on the valve. That part of the service was very bad for an outrageous price of $325
Courtney is fabulous, very knowledgeable and helpful.
Sara Miles is truly a customer care professional.
Very professional and knowledgeable
Michelle Seybert performed her customer service in a highly exemplary manner. This individual took the time to listen to my questions/concerns & followed up on the work being performed, resulting in a very quick turnaround time for the required vehicle repairs. I believe this employee should be highly commended for her professionalism & dedication, not only for her work ethics, but also for representing Sunshine Toyota in truly professional manner. Thank You so much for the wonderful service.
I just love everyone in the service dept. Always so precious, and make me feel so welcomed, and the listen to my concerns. Thank all of them for me.
Awesome service, as usual
When I left my car at the shop, it was completely fine. But when it was ready to pick it up, it was making a loud noise that it hasn’t before thank you guys explain to me what happened. I thought the noise could go away, but it hasn’t yet. I only requested a transmission oil change.
Honestly, outstanding service and a solid commitment that stands behind the work Sunshine Toyota performs. Courtney as our service liaison went above and beyond to explain the repairs needed and allow my family to barrow a vehicle while our vehicle was being repaired. Overall, I very happy with the end result of our vehicle being serviced at SunshineToyota. Excellent customer service who were straight forward and friendly as you couldn’t have a better experience.
Congratulations on your outstanding staff.
Very friendly and efficient. Thank you very much.
Sara was out but all the people were wonderful
I can't say enough about the great staff at sunshine. I had trouble starting my car and I was immediately brought in for diagnosis. It is so comforting to know i can get this type of service.
The wait time for an oil change and tire rotation seemed very extensive
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