Service Center

Real Reviews From Verified Customers

Juan L.
4 out of 5
5/6/2024
You continue to provide excellent service with the service team and technicians/mechanics. Sunshine Toyota of Battle Creek is where we go to get our three vehicles serviced. The Team has yet to let me down, which is why always come back. Thank you for taking care of our 2016 Toyota Tundra.???????? Respectfully, Juan L
Renee P.
5 out of 5
5/6/2024
Courtney is always pleasant and helpful !
Karen C.
3 out of 5
5/6/2024
Sara is always very friendly and helpful. Right now she's checking into why my phone call last year was blown off as "nothing to worry about" due to just what this year and make of vehicle does. I called because there was a rubbing noise when I first drove my Rav4 every morning and applied the brakes. I said it sounded like my rotors but was told it wasn't. Today my front brakes were looked at and I was told that it needs brakes and rotors because they can't be turned. I've never had my brakes worked on by Sunshine Toyota since I purchased it so if my rotors have to be replaced then Sunshine should pay for it since I was given incorrect information when I called specifically about the brake rotors and was told "Not to worry about it because, it's a specific trait of this year and make of Toyota Rav4. I'm waiting for a response from Sara. She said it would cost $600 with the new rotors. I don't neglect my vehicles and have been in several times going down the check list of what needs to be done on my Rav4 before it reaches 60,000 k. This was NOT my fault!
Marie T.
5 out of 5
5/6/2024
None
Diana M.
1 out of 5
5/6/2024
They didn’t reset the message popping up that says there is a recall. Please advise what I should do. ****-****-xxxx
Ballard H.
5 out of 5
5/4/2024
They always do a nice job
Steven J.
4 out of 5
4/11/2024
Courtney does a great job!
Pamela H.
4 out of 5
4/11/2024
More than happy with sunshine Toyota. Thank you. Just wish you were closer
Shirley M.
3 out of 5
4/11/2024
wanted the brakes checked--forgot to asked if it would be done ..... didn't think about it 'til later ..
Sheryl D.
4 out of 5
4/11/2024
Zac Brown for mayor
Sherry B.
4 out of 5
4/11/2024
Sara is AWESOME!! I will only deal with her from now on
Kenneth L.
5 out of 5
4/11/2024
KEEP ON TRUCKIN. Courtney did a fantastic job as service writer. She is a veteran employee.
Arlene C.
3 out of 5
4/10/2024
Courtney IS the face of your company for me.
Vasti M.
5 out of 5
4/10/2024
Thank you so much for your service!
Linda B.
5 out of 5
4/10/2024
gf rocks
Jennifer G.
5 out of 5
4/10/2024
Sara is an excellent ambassador for Toyota!
Gary B.
5 out of 5
4/9/2024
Sara and the entire team did a great job as usual. Your service department is top notch.
Paul Y.
5 out of 5
4/9/2024
I always have great customer service with the staff
Gary H.
5 out of 5
4/9/2024
Super job getting in and out of the service department yesterday. Thank you for your continued great service!
Howard N.
5 out of 5
4/9/2024
Sara Miles took care of me instead of Courtney, and did a fantastic job, as usual.

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