Thanks to Courtney for getting me in a little early!
My appointment was on Saturday to change my stem on tyre I got in with my car waited for about 3 hrs and after 3 hours Sara comes and tell me that it’s taking more time to fix it you should leave your car and go. Upon that I was like yeah cool, I went to grab my home keys from my car and I see that my car was parked out all the time I was sitting there without even someone looking at it. I took my keys and went home and than I get a call on Monday evening that my car needs further more inspection and it’s not ready. On Tuesday I get a call my car is fixed I went to pick my car and Sara said they didn’t change the stem but they twist it where I can fill in air, I was like you told that my car was fixed and upon arguing for 10mins she said she will have technician fix it right now and I had to wait for 1 hr more. After that I took my car and I was driving back check engine light popped up, worst experience and service.
Did a 10000 mile service and should only done a 5000 mile service ..
Everything was taken care of in a reasonable amount of time.
Always satisfied with the service. Courtney has always done a great job taking care of our service needs
As usual- excellent customer service.
Felt the love.
What about outside right mirror What about outside mirror.
It feels as though the wait time for my service to be completed gets longer and longer each time. Almost two hours for an oil change feels long. I understand some visits taking longer than others, but it feels that the wait time is consistently long.
I would be happy to comply with your request. Thank you.
I signed up for this oil change online.
It says oil change is $83
And after oil change I get charged $140
Not what I was expecting.
Michelle is a great helpful worker.
She mentioned they use full synthetic oil.
But this is after completion of oil change.
I was not expecting to be paying over $50 extra for the oil change.
Think I’ll just start doing it myself
Michelle is freaking AWESOME!
Coffee and snacks are great.
You always give me excellent service.
Nice waiting room with condiments. Nice dealing with Michelle!
Great customer service as always. I just wish the actual service of an oil change wouldn't take over an hour to get done. Other than that, wouldn't change a thing!
Service manager was really responsive and professional on my service. Enjoyed doing business with Courtney.
Michelle was Very friendly and helpful
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