I love the pick up/drop off vehicle service.my husband is currently in the hospital, so this was a great service for me. The young man that picked up & dropped off was kind & courteous.
Audrey always makes it easy to get my oil change. They even came and picked my truck up!
The fuse box lid on the drivers side keeps falling down. I noticed it when I got back in the car after servicing and the mechanic pushed it back into place but soon after I left the dealership it fell again. It keeps falling open after I hit a few bumps. I don’t know the proper “fix” but can think of a few. I’ll run it back by to see what you folks say is the proper fix. Other than that issue I was very pleased. Kelly F
Everyone is always so wonderful!
Josh took the time to explain concerns I had with tires. Very professional and friendly. Nice to know there is still great customer service!
Thanks, my first time using your service center…everything ran smoothly and I had a good experience. I’ll be happy to share my thoughts in the survey.
Derek
Service personal friendly and very informative ????
The mechanic that came out was excellent.
Scheduling services was easy, and the service writer was professional and thorough in getting my truck checked in. All service personnel were personable, and made my appointment as pleasant as possible. I will continue to take my truck to Capital City Ford in Greenfield,Indiana, for services.
Appreciate that you do service at my home.
No problem w/service. Vehicle is just old and some parts are not available.
All serve reps were professional and courteous. Fuel gauge issue was supposedly resolved. Fuel gauge showed full upon leaving dealership and paying $800. Next fill up gauge was not working correctly. Returned to dealership to have issue addressed and this time told there was a problem with a fuel module.
Out $800 told repaired and next told additional $400 to repair?
Just didn't sit well. I declined due to lack of funds. Understanding labor and analysis fees but I feel like remaining money wasted.
Great work as always!! Thanks
She is great to work with
Audrey is great to do business with. She calls me back fast with a solution to my cars problem n a quote to fix it. She is an asset to your company.
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