Service Center

Real Reviews From Verified Customers

James R.
5 out of 5
5/14/2026
Audrey was amazing as always! Got everything fixed and the pickup experience is always great!
Samitbhai P.
5 out of 5
5/14/2026
Capitol City Ford in Greenfield rocks! My 2018 Ford Edge drives like a new car. Their service department is top-notch. I feel like they’re not satisfied unless I’m satisfied.
Procut (.
5 out of 5
5/14/2026
Audrey and her team got us in and out once again! Great service line the pick up and delivery! Very convenient
James S.
4 out of 5
5/13/2026
Autumn was great. I did receive my truck back with the hood still open didn’t quite understand that autumn addressed it very promptly. But it made me concerned about what else they forgot.
John M.
5 out of 5
5/13/2026
Josh is always very nice to work with and is very knowledgeable. True asset to the service department and dealership.
Garold B.
5 out of 5
5/13/2026
Audrey did an amazing job she was very friendly and helpful! Will be back!!
Weekend Off-Road.
4 out of 5
5/13/2026
Audrey is great
James O.
5 out of 5
5/13/2026
Capital City Ford performed great.
Brenda C.
5 out of 5
5/12/2026
He explained everything I needed to know about the service my car required. He is very knowledgeable.
Jerry Horsley.
5 out of 5
5/11/2026
Josh was very helpful and great to work with.
Dudley L.
5 out of 5
5/11/2026
Well satisfied. Thank you for a job well done!!
Brandon D.
5 out of 5
5/10/2026
Staff was great as always.
Jamie M.
5 out of 5
5/8/2026
Audrey is amazing and so was the service I received.
Tamara S.
5 out of 5
5/8/2026
Thank you
Kellie F.
5 out of 5
5/8/2026
Thanks so much for diagnosing the issue with my car. We everyone was very nice. You were able to get me in quickly when all Indianapolis dealerships were backlogged. Very satisfied.
Robert M.
4 out of 5
5/8/2026
Autumn is ????
David S.
5 out of 5
5/8/2026
Good job
Teddi F.
5 out of 5
5/7/2026
Josh was great and kept me updated each day my truck was gone. I’m always satisfied with Capitol Ford and I recommend to everyone!
Jerry Horsley.
5 out of 5
5/7/2026
Great work
John D.
3 out of 5
5/7/2026
Pick up and delivery service was fantastic! Service advisor seemed clueless about the simplest questions. Hopefully this will be my last experience with Capital City Ford Greenfield. The Indianapolis store seems to me is more knowledgeable and way way more customer orientated.

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