Service Center

Real Reviews From Verified Customers

Kimberly I.
5 out of 5
6/7/2025
Josh in service is awesome!!
Mark D.
4 out of 5
6/7/2025
We love Audrey. She is the reason we bought our car there.
Keriann S.
5 out of 5
6/6/2025
Josh was great to work with they picked up my car. They brought it back. Sent me pictures of everything that needed to be done kind courteous respectful the team did a great job taking care of me. I appreciate it.
Karen P.
5 out of 5
6/6/2025
Quick and easy!
Joel H.
4 out of 5
6/6/2025
Audrey is exceptional.
Eric M.
5 out of 5
6/6/2025
I’m good at the moment
Shila M.
4 out of 5
6/6/2025
Audrey is amazing every time I need my vehicle serviced. I feel that she goes above great customer service to ensure Fords customers are receiving the services they need without additional stress or pressure. Thank you Audrey for all of your contributions to making customers like me feeling like I’m leaving in the safest vehicle possible.
Shirley C.
5 out of 5
6/5/2025
Very satisfied
Earlene C.
2 out of 5
6/5/2025
Aubrey did her job but I was put off by the way that my problem was handled since I bought the tires from Capital City Ford. There was a valve stem problem that caused the tires to lose air. I think I should have gotten new valve stems when they were put on. I live on a fixed income and can’t afford this kind of negligence.
Dale E.
5 out of 5
6/5/2025
Miss Audrey Sego is one of the most personable and friendliest humans I have ever had the pleasure to meet.Her friend base reaches halfway across the world and respectfully so! She’s hard-working, and very knowledgeable. I’m sure Capital City Ford is very grateful to have her as their service manager! She is top notch! Best regards, Dale E
Geoff V.
4 out of 5
6/5/2025
It took 2 hours to get a oil change with an appointment, but they were cordial when I suspected them of loosing my oil cap. It kinda balanced out.
Johnny R.
4 out of 5
6/5/2025
I appreciate the quickness and kind service of this dealership and the service tech Josh Wiesenauer.
William D.
5 out of 5
6/5/2025
N/A
Carol M.
5 out of 5
6/5/2025
I was able to get my vehicle in in a timely manner and they fixed everything I needed to have done. It was a good experience.
Patricia H.
5 out of 5
6/4/2025
They were very polite and very nice thank you
Elizabeth K.
5 out of 5
6/3/2025
Josh did a great job explaining the service, and the work was completed ahead of schedule.
Douglas R.
1 out of 5
6/3/2025
Someone got a big oil spill on the passenger side seat. Got it cleaned up so please pay more attention to what you are doing.
David S.
5 out of 5
6/3/2025
She was awesome to work with.!!
Mark C.
5 out of 5
6/3/2025
Fast and excellent service. Thank you!
Jennifer C.
5 out of 5
6/3/2025
Autumn was great! She was very helpful and stayed in communication with me while my car was in.

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