Capitol City Ford Greenfield Auto Repair Center

Josh was very attentive of my questions & answered them thoroughly.

Always satisfied.

Pick up and delivery of my truck and service performed quickly and efficiently.

Ok.

As always we got great service! Love the pick up snd drop off service you provide. Thanks again The Shively's

Audrey was great…your whole service team is fantastic!

Always fast and friendly service

Made an appointment with a gentleman for Sept. 13 and go to drop off my vehicle and u were closed for inventory. Then I played phone tag with Regina for a day to make another appointment. Finally get appointment and drop off vehicle and you want to charge me $2000 to fix a taillight, turn signal and 2 dome lights. I said that was way too much and said to do nothing. I come to pickup my vehicle and you have the gull to charge me $205.99 for assessing my repairs. I have never been charged for a repair shop to look over my vehicle and give me an estimate of repairs. Regina could have told me before appointment that you charged an estimate fee or after I refused service but no one said anything except for your cashier who said we are a dealership we need to make money. My entire interaction with Capital City Ford was stressful and very unpleasant. ????????????????

Excellent service on my vehicle and got me in and out quick.

Fast friendly service - just what I needed today!

No problem.

Manuel did an extremely good job

The ladies at the service desk are always pleasant and helpful.

Service was excellent as usual. Josh was helpful getting my oil change done- fitting me in even though I came on the wrong day for my appointment.

Very efficient and professional

Emmanuel serviced my car all the way at my work very quickly. He was nice and professional.

Great

Well done. ????

I was completely satisfied with my experience EXCEPT FOR the check-in with Joshua! He had an attitude problem and certainly wasn’t a good person to be the first person I encountered on my arrival. I have dealt only with Ford/Lincoln/Mercury dealerships for over 50 years and have always received friendly welcoming reception and service at all levels in Florida and Indiana including Inskeep and Capital City - Indy. Joshua could use some interpersonal training!

She was great, and professional.