Capitol City Ford Greenfield Auto Repair Center

Had an appointment scheduled for 9am. Was told I would be done before the afternoon. Only looked at the vehicle for 30 mins, but had to wait around until 130pm. They didn't put the rear wiper on until I reminded them that it was supposed to be done as well. Was supposed to fix a recall and they did not. They said Ford was not doing it. Just very unorganized and not a trustworthy place when they give you their word. No issue though. Don't plan on coming back and plan on trying my best to keep people away from that dealership/service department.

Excellent job, thank you

Only concern was truck was outside which resulted in door being frozen & would not latch. Took 20-30 mins to thaw out to start working “normal”

Josh is always great to work with!

Always wonderful service and communication

Good service all the time.

Car still have same problem

Did not have a tech working to assess the brakes. Needed to schedule another appointment.

Communications was very poor today. Work was what I was expecting.

Audrey Sego does a very nice job.

Good service, quick turn around.

Audrey is always courtious and helpful when I come in for service. and informative when asker questions.

Excellent service. Audrey is great!

Josh is the best! I appreciate the pick up and delivery as well. Those guys do a great job as well. As I am also grateful for the whole service department

Capital City Ford did a great job on my 2018 Ford Focus. I feel like it's got more pick-up than when I brought it in. The ride also seems to be more solid.

So thank you so much.

Good experience from start to finish.

Thank you

I have called 3 times to make an appointment and never received a call back one time which never received appointment on that call, someone was suppose to call me back. Last oil change was told that I had a leak and was quoted $160 and needed a new battery. I held off and I was trying to find out about the leak & battery. I was told today (before service) that I needed a “diagnostic leak” and it was going to be $150-200 just for diagnostic. I declined, when I picked up the car today the battery was in green (????) and I need new wipers and new rear brakes. Weird…..also the advisor Josh is the most rude person to deal with the public! I will not be back and I’ve been bringing my fusion there for years! About a year ago when I picked up my vehicle the headliner was nasty dirty and the car had been driven like 40+ miles! So the headliner was cleaned by your team and ever since Josh has been an **** hole!!! What a jerk!

Great service as always.