Service Center

Real Reviews From Verified Customers

Nichola S.
4 out of 5
5/20/2026
I will have several comments. **** was great. Ford not so much
Charles H.
5 out of 5
5/20/2026
Thanks again
Marcy T.
4 out of 5
5/20/2026
Immediate attention as I entered Service Lane Focused listening to my concerns/issues/questions and well thought through responses Mentioned money saving offers including bonuses Ultimate courtesy and attention to detail Thank you, Rudy!
Jeanna S.
5 out of 5
5/20/2026
Wesley was super attentive and customer service was excellent.
Eduard V.
2 out of 5
5/20/2026
Manager ignores to preform what I asked him to do. I’m very disappointed, have to take my car and look for help somewhere else.
Gardner'S Salon.
1 out of 5
5/20/2026
The issue I am having did not get resolved. This has been the third time and I left it for several days.(1-week) It is not a mechanical issue but it has to do with the back-up camera and the navigation/main screen in the vehicle. There is a big blind spot when I back up due to the inability to see behind me due to the size of the vehicle. I’m hoping this issue is resolved this next visit. It is tough serving with out my tools and parts. Thanks
Winford L.
5 out of 5
5/20/2026
Always a great experience
Scott S.
5 out of 5
5/20/2026
Just a great experience...very professional!
John C.
5 out of 5
5/20/2026
Erica has always been very kind. Her customer service is excellent. Alina ford always takes care of my vehicles. They go over and above to satisfy.
Kristy M.
5 out of 5
5/20/2026
Very professional, thorough, and polite.
Charles P.
5 out of 5
5/20/2026
Great!
Keith M.
4 out of 5
5/20/2026
Service Writer was very nice. I told him I wanted the Works and he informed me that it was a BOGO and my next service would be free. What a nice surprise. I prefer to bring my truck in for service. I really like your dealership.
Sandra B.
4 out of 5
5/19/2026
Wesley is the MAN!!!
Ashley M.
2 out of 5
5/19/2026
The service tech changed my brand new rain x wiper blades out for some cheap ones without asking if it was ok. Y'all had to send a field tech to my job to bring me my good ones back.
Terri P.
5 out of 5
5/19/2026
Very helpful and professional
Mike M.
5 out of 5
5/19/2026
Vanessa was very professional and I appreciated the update from her when the repair was going to be a little longer than expected. I would highly recommend Akins service and sales dept. You make it easy to do business with you. Thanks again.
William R.
5 out of 5
5/19/2026
Always great service
Edward L.
5 out of 5
5/19/2026
Very impressed with Matthew Phillips and his professionalism. Very patient with me and took time to answer my questions on the recent purchase of my Ford F-150. He definitely exemplifies the Ford attitude. Enjoy the waiting area my first time there good job akins Ford before making me feel appreciated. ????
Robert E.
4 out of 5
5/19/2026
Legendary
John M.
5 out of 5
5/19/2026
Very professional and knowledgeable about her job. Had ny car out front for me since I was running late getting there.

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