Service Center

Real Reviews From Verified Customers

Daniel M.
2 out of 5
7/10/2026
Was told the service manager was gonna to call me back after I ask questions about the service and nobody has called back as of yet.(7/10/26 735pm, question was asked at 10am 7/10/26)
Janice L.
5 out of 5
7/10/2026
Always great service.
Randy M.
4 out of 5
7/10/2026
I visited the dealership to have my oil changed and tires rotated. Very little wait and everything was handled professionally and courteously. I will continue to bring all my vehicles to Akins for service.
Trevor J.
4 out of 5
7/10/2026
Mike was the best technician I have had at Akins. He was quick and knowledgeable and gave good advice. I would prefer for him to be my technician moving forward.
William M.
5 out of 5
7/10/2026
The associate who helped me was very efficient and great as his job.
Thomas D.
5 out of 5
7/10/2026
Always get great service and quality care.
Debra A.
5 out of 5
7/9/2026
All staff very efficient and repairs done in a timely manner. Thank you for making the waiting room enjoyable.
Humaira Y.
5 out of 5
7/9/2026
I was extremely satisfied with the service I received from both Vanessa Easley and Akins. They were professional, courteous, knowledgeable, and made the entire experience easy and stress-free. They went above and beyond to ensure everything was handled smoothly. I truly appreciate their outstanding customer service and would highly recommend them.
William D.
5 out of 5
7/9/2026
Truck shop did a great job. Melvin was awesome!
Ralph W.
4 out of 5
7/9/2026
Bobby's customer service is excellent & professional! He kept me updated & informed & offered options for me to consider. HOWEVER: How does Akins justify the cost of labor you charge? Labor charges were more than the repairs!! Then you add insult to injury by charging your client a shop fee & 3% fee for credit card use?? At what point does that become the cost of doing business? I drive from SC because of your wonderful service but your maintenance charges are outlandish!!!
J T.
5 out of 5
7/9/2026
Well satisfied with the service I received thanks
Pa V.
5 out of 5
7/9/2026
Brandon was very kind and informative with my car. When asking questions he was quick and helpful.
Brandon B.
1 out of 5
7/8/2026
Was not able to resolve issue. Have to bring it back.
Christopher Q.
4 out of 5
7/8/2026
My only complaint is that while Jonah was on vacation, Brandon was apparently so swamped that it was difficult to get updates on the progress.
Carson S.
5 out of 5
7/8/2026
Always happy with Aikens
Daniel S.
4 out of 5
7/8/2026
See I purchased a 2010 F 150 platinum which I truly enjoyed and still have. Looks almost new. Thanks Dan Steedly
Lori C.
5 out of 5
7/8/2026
He did great job
Laverne G.
5 out of 5
7/8/2026
Very professional, excellent service.
Sean G.
1 out of 5
7/8/2026
My car was done for a while and I wasn’t told. Then, when I went and asked about it, they told me it had a nail in a tire I wanted to have them check. I had already been there for 2 and a half hours. It would’ve been nice to know about the tire so I could get them to possibly replace it while I was there.
Albert S.
2 out of 5
7/7/2026
Overall, the service provided was good but the issue involved my car getting confused with another car of the same make. The mistake resulted in the other car being given a 60K transmission service that I requested for my car. My car was not initially serviced and I ended up waiting another hour or so for my car to be serviced. The service representative did a good job of explaining what happened and gave me a free future oil change.

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