Service Center

Real Reviews From Verified Customers

Emory S.
4 out of 5
7/7/2026
Great Service,Job Well Done By A Great Service Guy,He Stayed In Touch With Me On Every Issue And Needs I Had.Job Well Done ✅
Chelsea C.
4 out of 5
7/7/2026
Mike **** has been great while helping me and the ladies at rental were kind and amazing. I dropped my car off Monday with water pump issues and they replaced it that same day.
Matthew K.
5 out of 5
7/7/2026
Outstanding customer service!
Raymond D.
4 out of 5
7/7/2026
Matthew came to my vehicle as soon as I pulled in. Took my info and got the process started quickly. Get Akins service as always!
Angie S.
5 out of 5
7/7/2026
He was very informative and the service was done as explained in a timely matter. Very good customer service..
Beth R.
1 out of 5
7/7/2026
I was super disappointed that my BOGO coupon didn’t work for my vehicle. I feel like you should be more clear about it being for synthetic blend oil only. Maybe say that in capital letters. It feels like a bit of false advertising. Otherwise everything seemed fine.
Jeff B.
5 out of 5
7/7/2026
This is my second time getting my vehicle service at Akins and both times have been very easy and exactly I'm looking for so I will be back.
Sandra M.
5 out of 5
7/7/2026
Matthew was very knowledgeable and helpful.
Dennis S.
4 out of 5
7/7/2026
Nicholas Yearwood, the Service Rep. with whom I worked, took the time to explain everything that was identified as a potential issue on my car. He answered all of my questions. No Service Rep has ever taken that much time to explain the issues to me. Thank you!
Cynthia J.
2 out of 5
7/6/2026
was charged for a service i possibly didn’t needed
Bernabe L.
1 out of 5
7/6/2026
They didn't perform the service I asked them for.
Lady Landscape.
4 out of 5
7/6/2026
Erica Roe always gets my trucks taken care of as quickly as possible. I need my trucks working every day to keep my business going and she helps me to do that.
Russ C.
5 out of 5
7/6/2026
Great service. Thanks
Southeast Miscellaneous.
4 out of 5
7/6/2026
She was very helpful in navigating a tough tire claim. She was always professional even when she knew I was frustrated.
Dedra T.
5 out of 5
7/6/2026
Got it done fast
Michael H.
5 out of 5
7/6/2026
He was understanding and treated me as a professional.
Michael L.
2 out of 5
7/6/2026
I have always been very happy with Aikins Ford and their customer service. It is top notch. My recent service was a 2nd visit for the same stereo repair. Different parts either replaced or repaired and after paying approx $900, stereo still isn't fixed. Can't keep paying for guessing fixes. Could have paid for a brand new after market stereo for less than the 2 unsuccessful repairs at Aikens. There are only 2 options to resolve this issue. Aikins figures this out, permanently fix the problem and do not charge me another dime to do so. Or reimburse me for the 2 failed repair attempts and then I will pay someone else to install an aftermarket stereo that works.
Chad C.
4 out of 5
7/5/2026
I’ve taken my truck to ford dealers all across the nation and Akins fords and Mike **** were the best experience I’ve had yet of all the ford dealerships I’ve dealt with. Very pleased.
Angela B.
4 out of 5
7/5/2026
Thank you; please let me know about getting my back up camera looked at, as it has gone blank on me 3 times.
Camille M.
5 out of 5
7/4/2026
Fabulous service all around!

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