Quick service and you were able to finish at a set time as I was rushed that day
Very professional, friendly. Updates provided.
We appreciate how quick the service went and always so polite and friendly ! This is a normal experience every time we go in to our local Toyota !! Thank you !!
Matthew is the best!@!
Very special and pleased!!!
Gavan consistently provides excellent service in a professional & courteous manner for myself & my two adult children.
After oils change Engine light came on and is still on. It was not on when car was taken for oil change. I called service rep. and was informed I need to schedule a diagnostic test with a cost of $189. Why should I pay for that when car was fine when taken in. Also I was charged for an 'oil plug' why?
It was in the middle of day, so I know it was kinda backed up on work but it did take 3 hours to service my truck for an oil change. Also when my truck was brought to me to leave the guy drove from the back to service area my trucks brakes were squeaking bad. I go to get in my truck and notice he drove with parking brake on. Like come on do better people!
Your service department is the best anywhere.
Very professional, courteous and applied new sticker with real care. Perfect service! (Now restore the shuttle service & I’ll come back as a customer.)
Michael Guillory is the best!
I had a great experience with Angela who assisted me at Toyota — their service made me feel really good.”
Andrea made the process quick and easy. I look forward to continuing to do business was with Lake Charles Toyota.
Excellent customer service from the entire team
Angela Mancilla was very professional. She’s proficient in her job.
Very nice and friendly has a great attitude towards customers
Any time I tried to get information about my vehicle, the person servicing the vehicle was never in and no one knew anything about what was being done to it. I was told he would call me back, but never did.
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