Andrea very professional and took care of all my needs! I’m very tell pleased with my service. Thank you
Very professional staff. Knowledgeable, helpful, informative. Like be updated on car service time, possible costs, etc.. pleased with everything and everyone. Loved concession stand while I waited.
I had an amazing experience working with Clay! From start to finish, he was professional, knowledgeable, and genuinely caring. He took the time to explain everything clearly, answered all my questions without rushing me, and made sure I felt confident about the service being done on my vehicle.
What really stood out was his attention to detail and honesty. You can tell he truly cares about his work and his customers. My vehicle was serviced as quickly as possible and correctly, and he made the whole process as smooth and stress-free as he could.
It’s hard to find service technicians you can truly trust, and Clay absolutely exceeded my expectations. I highly recommend asking for him if you want top-tier service and someone who goes above and beyond!
Andrea Chiasson demonstrated exceptional professionalism and attentiveness throughout my visit. She addressed all of my concerns regarding my vehicle and ensured that I fully understood any recommended repairs. She took the time to answer all of my questions thoroughly and made certain that I was comfortable with the information provided.
Mr. Guillory has always been very professional and easy to deal with. We have never had any problems to deal with him.
Thanks for training all of the employees professionally.
Very prompt and courteous!
Andrea Chaisson did an excellent job with my vehicle! Her level of expertise set my mind as ease about my Infiniti! I have only brought my Infiniti to Infiniti Dealerships in the past; but, after speaking with her about my Infiniti, I was impressed with her knowledge on my Infiniti. She assured me that my Infiniti was in good hands! Thanks, Andrea, for your patience, professionalism and respect! Because of you, my Infiniti will only be serviced by Toyota in the future!! God Bless you!! ????
I was very satisfied with the cooperation and willingness of your rep. In getting my vehicle taken care of. There were several issues that came up during the repair time and Mr Clay kept me informed and handled the situation in a very timely manner. I appreciate the way everything was resolved.
I appreciate Michael explaining
the tire sensors functionality.I now have a better understanding. His customer service is highly valued.
GinaR
Top tier service as always!
Brandt did an awesome job and was very professional.
I bought parts in the parts department. I asked the service tech if they could install them without an appointment while i was there. You were fully booked and he worked me and after a short wait he got it done.
I have always enjoyed the service and the courteousness of the staff at Toyota. I really enjoy that y’all have a coffee shop and a gift store inside. Everyone is always friendly, no bad moods, smile, and and happy to be there even if it is on a Saturday! I’m really glad I chose to drive a Toyota truck!
Matt was very nice and courteous as all Lake Charles Toyota employees are.
Brandt was great helpful and very nice
Service advisor and staff were pleasant and polite. Service was prompt.
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