Service Center

Real Reviews From Verified Customers

Donald M.
5 out of 5
2/28/2026
Very nice and helpful
Fredrick A.
5 out of 5
2/28/2026
Fast service!! The agent was friendly and provided great service.
Joann N.
5 out of 5
2/28/2026
Everything was done perfectly!
Shawn N.
5 out of 5
2/28/2026
Great team. Nice and quick service.
Callie B.
5 out of 5
2/28/2026
Barton was awesome and so helpful and kind and informative!! He’s great at his job and very professional!! LC Toyota is the best!! Always has been! Always the best experience for several years!!
Michelle Y.
5 out of 5
2/28/2026
Clay was consistent and polite
Herb D.
4 out of 5
2/28/2026
No hassle in and out. Top notch .
Paul C.
5 out of 5
2/28/2026
Thank you so much for your teams help with my Sienna today. The professionalism and quality of service was excellent. You are my trusted partner for taking care of our vehicles.
Richard S.
4 out of 5
2/27/2026
Was very pleased, had an alarm and they took it that afternoon and found problem and had my truck back same afternoon. Barton was great. Very professional and polite and friendly. Service was great.
William C.
5 out of 5
2/27/2026
We are happy customers of Lake Charles Toyota and tell our friends they should do business with them.
Ruth C.
5 out of 5
2/27/2026
Thanks. As always the experience was great.
James W.
5 out of 5
2/27/2026
Timely manner.
Jennifer W.
5 out of 5
2/27/2026
Michael is always fast, efficient and personable
Pablo M.
5 out of 5
2/27/2026
Excelente y rápida atencion
Rhonda W.
5 out of 5
2/27/2026
Brandt Nunez was very kind and pleasant to deal with.
Freeman'S Electrical.
4 out of 5
2/27/2026
My advisor was totally professional and friendly. My vehicle was completed when they said it would be.
Lasandra J.
5 out of 5
2/27/2026
No comment
Dana J.
5 out of 5
2/27/2026
Bart is great! Service was excellent!!
Angelia S.
5 out of 5
2/27/2026
The interactions with all of the team members was very professional. I have worked with Matthew Hicks several times in the past and it always a pleasure dealing with him. Very helpful, and ensures everything is completed to my satisfaction .
Amanda W.
2 out of 5
2/27/2026
Angela was nice so nothing to do with her. But we had a problem with the highlanders hood being bent and bowed even when latched. The service technician made it seem like we hit something or we got the vehicle this way which is not the case. We have been in no accidents and I bought it brand new from LC Toyota, this just randomly happened and is getting worse as I drive it because of the wind getting under the hood which is what is making it bowed up. In our opinion this is a warranty issue that needs to be addressed since there is no accident involvement. The service manger didn’t come talk or explain anything either. Just looked at me and turned away when Angela told him what vehicle I was for. I was told to go find a body shop. I understand if the work can’t be done there because you don’t have the means, but it felt very “leave we aren’t doing it no matter if we did have a way to”

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