Thank you to Matt and the entire Lake Charles Toyota team on a job well done
I have nothing but good to say about my experiences at Toyota service department so far. Everytime I go excellent service is provided!
Always have been satisfied
Quick, efficient, and sweet! Thank you!
Excellent service from start to finish. Very pleased, wonderful customer service.
Very nice and professional. Very pleased with this visit.
Amazing service from Michael and the whole team. Truly felt like family.
My truck had a fuel injection issue the entire time I’ve owned and I’m so happy I brought it to y’all because I know I can trust that the issue will be fixed.
Toyota did not accomplish what I needed accomplished.
Very nice and professional!
Gavan Guillory handled my oil change at Lake Charles Toyota and he made it super easy. The wait wasn’t bad, he explained things clearly, asked if I had questions after. Great attitude, solid guy. I’d go back just for his service. Thanks, Gavan!
The LCT service department is the only one I’ve used since owning my vehicle that should say a lot
Cheers RKB.
The girl handling me was not very friendly and I felt like she didn’t really enjoy her job. She was polite but just not very friendly
I waited 4 hrs and my car sat in parking lot ..I arrived at 8 at 9 we agreed to some services , since my car was at 100k miles …about 1500.00 worth but after 4 hrs and my vehicle still hadn’t begun with a excuse of motor having to be completely cool (I think sitting there for 4 1/2 hrs it was plenty cool ) I cancelled all remaining service . Was charged for something I didn’t request or agree to (headlight restoration ) I’d never had agreed to it bc my husband had recently done it himself by purchasing a kit ..I was so angry I paid the bill and left bc otherwise I’d have lost my **** !!
Ryan, Matt and the whole team where great and went above and beyond to make sure I am taking care off! I appreciate it gentlemen .
Always pleased with the customer service provided by the employees
Barton did an awesome job!
Always got great service and friendly staff. Thanks y’all. Larry M
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